BoxyCharm June 2015 Spoiler #3

I am having the same issue with my account. When I try the link, it says email not found. I was told to create a new account with my credit card so it can be billed. I already paid for the year, so that doesn’t help! No responses back yet from Boxycharm about what to do if your already paid for the whole year.

I’m completely frustrated with this subscription. I’m a relatively new subscriber (3 boxes). I have received damaged items in 2 boxes and very late shipping. I think they punish those with damaged goods by sending out the next box extra late. I’m still waiting on shipping when I was charged June 4th. Not sure what to think about this.

People are posting their received boxes on instagram – looks like some people are getting a “bonus” 6th item (one extra of the 3 listed above). Other items are NCLA nail color “nudes” and Lightning Crew highlighter – looks like everyone gets those 2 items and the kabuki brush.

I have also received the email stating that they had difficulty with my cc and it had failed to go through for June. That is interesting since they charged my card on June 6th! I have emailed them and have not heard anything back. I am not submitting any new cc info because they charged my card in May and I received the May box with no problem. I have quite a few points also and do not wish to cancel my sub with them. I have been a member since last August, however, if they don’t get this straight really soon, I will have to cancel and stick with Glossybox. They don’t seem to be having any of these issues.

Has anyone been able to get in under their old account? I had the same experience as others, followed the instructions in their email up to the point of asking for a reset of my password by giving them my email, and got the message that there is no record of the email. I was billed for the June box, and of course got the email from them, so I’m hoping I don’t have to set up a new account. Their email also said that they have not been responding to questions much lately, so I figured it was pointless to send a question. I would love to hear anything new about this.

Or all three? I’m confused by this… Boxycharm doesn’t usually have a huge discrepancy between what people get (unlike ipsy, for example) so I’m wondering what the other 2 potential items people could get are, if they only got one of these…. odd. Although with all of the shenanigans with their billing and new website, it’s anybody’s guess if I’ll even get the box this month. 😛

I can’t get a response from them either. Keep getting emails my cc declined, which it works everywhere else and other subs have charged it. I sent messages on fb also and no response. I’m getting irritated with them at this point and may just let sub go.

I have been trying to log on for days and it won’t let, I can’t reset my password or anything. I hope the box is still available keep whenever they get it all straightened out!