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Reader Review – Oui Please Vol 1.3 Box Pictures!

Liz Cadman
ByLiz CadmanMay 15, 2015 | 294 comments

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Thank you so much Kathleen for sharing these Oui Please Vol 1.3 pictures and box details with us!

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What Kathleen received in her Oui Please Vol. 1.3: A Breath of Provence box:

eloïse fiorentino – gold-plated hoop earrings - $100
tassia canellis – gold-plated sliding knot ring - $60
ozone – striped no-show socks (cream with blue stripe) - $15
Huile de Beaute – Beauty Oil - $35
Elixir D’Eclat – Radiance Elixir - $50
La Fare 1789 – Volumizing & Shining Shampoo - $25
La Fare 1789 – Succulent Foot Cream - $15
Panier Des Sens – Hand Cream (Lemon) - $15
Rose et Marius – Soap (Melon & Basil) - $15
Plantes et Parfums – Lavender Flower Sachet - $15
Epicerie de Provence – Honey from Provence Candy - $15
Sothys – Vernis Sothys Nail lacquer (300 beige doux) – price unknown

Total Value (without nail lacquer): $360

 

What do you think of the spoilers so far? (FYI - this box has variation, so your box may be different than this one.

Liz Cadman
Liz Cadman
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

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294 comments

LZ

This sub gets worse and worse… damaged items don’t get replaced, value down, items aren’t exactly something I would want. I cancelled after three.

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BoxingMex

So I received my box several days ago and felt underwhelmed by it. Now I’m just straight up MAD!! $185 is the value of my box. WHAT?!! I have no words. Well I actually do ,but none I can repeat in my comments.

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Lex

I had a crappy week, am possibly losing my job, and I thought that maybe all the drama and delays with OP would all be for the best and I would have a great treat tonight to get my mind off things. Instead, This box makes me want to cry. The best thing about it is the actual box the items are packed in.

I got:
Tiny ring, currently sold online at full price for 35€ which doesn’t come close to $60 even with conversion variance. It’s not a midi ring, nor is it one size fits all, so more lies from OP
Tiny bar of soap
Large bar of soap
Green eye shadow
Old lady beige lipstick
Shampoo
Foot cream
Beauty oil
Hand cream
Lavender sachet
Honey candy

I could add up the total, but OP’s Listed prices are so inflated, there’s really no point. The biggest problem here is that the actual value of the box doesn’t even add up to what I paid, much less $400. I don’t even think I could give this ring away as a gift, it would be so insulting. A $5 bottle of wine from trader joes would be 100 times mire useful.

A good friend got married in Provence a couple years ago, and I was looking forward to receiving lavendar, since it was thrown in lieu of rice after the ceremony. We also made sachets to give as favors, similar to the one sent in the box. Average cost is less than a dollar. Not $15. Generously double the cost to include shipping, and OP is still inflating the price 90%.

I am glad some people are happy with their boxes and don’t have complaints. I wish that were me too. I am just so so so disappointed considering how much time I spent pouring over each review and comment on the first 2 boxes before deciding on an annual subscription. Expensive mistake!

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Kristin

Finally got my box! I received pretty much the same one as shown above in the reader review except that I got the Golden Teal Ring in Ecru (I guess? The beads look more white to me) and my soap is the Flowery fragrance.

The ring definitely makes more sense if it is supposed to be a midi. Not only the tiny size but the style itself definitely rings midi in my mind. …rings midi in my mind …why does that sound like it should be a song? 😀

Since the total value is only slightly below $400 and my last box was a bit above that I’m not at all unhappy – though I probably wouldn’t be too unhappy if the value was lower – I seem to be one of the more forgiving sub box subscribers in general (i.e. I kept the CFDA LE :-D). I guess my friends don’t jokingly refer to me as a Pollyanna for nothing! I would have liked more home and fashion as other posters have said but I see how the items included (except for the Sothys …and maybe the socks) are very Provence.

I really hope everyone who has had issues with the box is taken care of by Oui Please! This is my second shipment and already one of my favorite subs for sure. I would hate to see them lose favor permanently with so many in the MSA community. And “Escape to the French Riviera” sounds like it could be an awesome box! I’m definitely looking forward to it.

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Kim

I just got my box.

Tassia canellis ring $60
Elixir E’Eclat $50
Huile Beauty Oil $35
Shampoo $25
Body Gel $25
Rose Soap $15
Verbena Hand Cream $15
Food Cream $15
Lemon Body Lotion (not in book but is 300ml) price based on US online store $26.40
Honey Candy $15
Sachet $15
Nail Polish ??

$296.40 without the polish. This is WAY under the promised $400.00. I am not very happy about this. I had cancelled my subscription and then re-subscribed after I found out they finally shipped. Now I’m not sure if this was a good idea.

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Lauren

Just received mine, relatively speaking I did fairly well:

Eloise Fiorentino – Collier Dunes necklace – 100$
Tassia Canellis – Golden Teal Ring in Ecru – 60$
Ozone socks in blue & white – 15$
Radiance Elixir – 50$
Beauty Oil – 35$
La Fare Shampoo – 25$
Succulent Foot Cream – 15$
Panier de Sens Hand Cream in Lemon – 15$
Rose et Marius travel soap in Flowery – 15$
Lavendar Sachet (sault) – 15$
Epicerie de Provence honey candy – 15$
Sothys nail polish in Rouge Nuit – 15$ (?)

If I go with the 15$ nail polish value, I come in at 375$.

I’ve never done swap here but I may have to look in to it as I’d love to trade the Eloise Fiorentino necklace out for the blue beaded necklace that was in 1.2…

Of all the silly things, I was really hoping to get the lemon or verbena scented hand cream so that was a win. My ring was in a brown envelope, but not with a hole in the envelope. The same string-loop-sealed envelope the TC earrings came in in the 1.1 shipment.

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lz

I send OP an email early this morning and got a quick and nice reply. I complained about the value of my box, leaks and the $60 ring is one size too small, here is a reply on the ring that might be helpful to folks with similar situation: “We would like you to know that the way ring is meant to be worn above the knuckle. This is extremely trendy in France!”

So I actually suspected it’s a midi ring. But the ring is still too daity dedicate, not my style 🙂

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Jerilynn

That’s funny. On their instagram site, the ring is clearly being worn beneath the knuckle.

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lz

I have the Tassia Canellis Way Ring, the one that I have seems for those with the prettiest slim fingers can probably wear it beneath the knuckle :0 For me, my fingers are not that pretty, and it’s too lose for me to wear as a midi (seems it would fall off easily).

Kelly

Well,here’s a contrasting experience from European vendor I fell in love with from holiday Skandicrush box, Manostiles. I ordered their gift variety box with two storage tins, two tea towels, oven mitt and pot holder, plus another pair of tea towels to qualify for free shipping from Denmark, and it arrived today, 9 days later here in Los Angeles. I think that’s what I love most about sub boxes is finding quality and new brands.
I never subbed to Oui Please, and I sure do send my best to all for goos outcome with this box.

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Kelly

good outcome

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Danielle

I just received mine and despite all wait I was still excited to see the packaging and rip open the box

I am confused because I recieved 2 items from previous parcels
Pop up candle and vanilla cologne.

This is my first box.
I also recieved:
Way ring ( too big for pinky yet to small for ring finger)
Beauty elixir
Beauty oil
Shampoo
Foot cream
Lavendar hand cream
Mini soap
Lavender packet
Candy
Lipstick
Eyeshadow
Nail polish

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suzym

Got my box today:

Empty Tassis Canellis envelope – securely fastened so nothing would fall out – but after reading posts I searched through box – nothing there.

Radiance Elixir
Beauty Oil
La Fare en Provence Shampoo
La Fare en Provence Foot Cream
Verbena Hand Cream
Rose et Marius (small) soap – Grasse
Lavender Sachet
Honey From Provence Candy Jar
Sothys Matt Eyeshadow -taupe
Sothys Satiny Lipstick – beige
Sothys Nail Lacquer – beige

My first box of an annual subscription. When I signed up I was so excited after seeing the first two boxes.

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Katie

Nearly same box as you. This was as big a disappointment as the Mother’s Day box for value. Kinda disgusted that 1.1 items are in the 1.3 box – this isn’t supposed to be a random box of leftover stuff like the Mother’s Day one was.

Tiny ring – $60
Beauty elixir – $50
Beauty oil – $35
Foot cream – $15
Hand cream – $15
Mini soap – $15
Lavender packet – $15
Candy – $15
Items not in booklet and/or from 1.1:
Popup Candle – $35
Cologne – $25
Sothys Mascara (~$30), Eyeshadow (~$30), Nail polish (~$15), & Desquacream (~$30)

Total: ~$385 with a third being products not seemingly made for 1.3

All I want at this point is a refund on my remaining months. I don’t care about making up the value, that I got items from an old box, etc. I just want my money back for the boxes yet to come so I never have to deal with this company again.

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Jamie

I asked for my money back on my remaining boxes snd they told me no.

Jamie

I asked god a refund on my remaining boxes of my annual sub and they told me no.

EMF

I have to give credit where it is due; just got a really nice email from the Oui Please folk saying they will send a gift to make up for my unhappiness with the box.

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robyn

One of their Facebook monitors promised me the same thing on May 8th regarding my Mother’s Day box. (“We apologize that your experience has not been flawless. We would love to make it up to you! We will send you an additional item as soon as our products arrive! Again we apologize! Merci!”) I haven’t heard a word from them since. I replied with my order number so they’d at least have my identity – they didn’t even ask for a shipping address or anything. And I never heard back to that note (or received anything else from them) again. So stay on them. Just because they say it…

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robyn

Wanted to post this update here as well since this post is where I originally discussed everything regarding my Mother’s Day box:

I got my replacement gift for the Mother’s Day box today. I feel like I won the lottery! It was the item I’ve always wanted the most. (The 1951 dark petrol clutch!) I am still in shock and can’t believe it’s mine now. I have a pic of it on Instagram – my username is “shutterblog”. So props where they’re due – they made up for my MD box (and then some)!

Adele

Thanks for letting us know Robyn. I received the same response as EMF, but now I know I may have to keep following up!

doclauren

I would be SO pleased to get a response like that! That’s awesome! Unfortunately for me, they haven’t even answered the emails I sent about the Mother’s day box a couple weeks back, much less my email about the 1.3 box 🙁 In hindsight, I’m much more pleased with the mother’s day box than 1.3, and that’s saying a lot!

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Yippee! I received my box yesterday. It was similar to the one reviewed. I am excited about everything in it. I will luxuriant in the beauty products and delight in the candies. The large hoop earrings and dainty ring are items I would not have gravitated towards on my own and yet I have discovered I am thrilled with both. Merci!

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anna

I am happy to hear you like your box! You stayed positive and you are not disappointed 🙂
I am ok with my box. Happy to try shampoo, beauty oils and eyeliner. The value is a bit low, but still worth what I paid 🙂
Today they answered with my tracking number, but I got my box yesterday!

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Laura

Did anyone who received the earrings get earrings that look like the set in Et Voila? Mine have one little garnet stone hanging off, not 3.
Sounds like I was lucky to get 12 items including 2 Sothys. Including the retail of the lipstick and eyeliner, my box totals $314. Mine was all beauty except the earrings. No socks, no other jewelry.

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Laura

Looking at their instagram feed and they definitely hinted to candle or diffuser or fragrance spray in this box. That must be the trouble item.

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doclauren

Sounds like we got the same box 🙁

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Angelica

I am just shocked. My box arrived and it was a mess. My shampoo and body oil went over everything. About fifteen photos later and spending 45 min in clean up I just cried. I had to get it out. I think what bothers me the most about this is this is the BOX I look forward to. Like everyone else, my value was $360. I got huge hoop earrings I cant wear and a tiny strand that is supposed to be a ring but would break within minutes of it walking out the door. This ring was not meant to last. I don’t understand the purpose of making something like this. I don’t know what to do. I’m just in shock that this is where we are all at with this subscription. I have been a member since the beginning. Stood by it and have defended it. How much time does one company need to make it right? What can they do to make this right and is it something they are even considering? Nothing I have seen from comments to reviews to messages show me that they even realize how unhappy some of us are and why.

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Kelly

Sending A (hug), so not good.

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Elle

Ugh. I feel so bad for you. I agree, how can they even begin to make up for this stuff? I hope they do, though. I really hope so for everyone’s sake.

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jessica

They finally answered me after 4 emails, the last one was not so pleasant though. After never sending out tracking, and then FedEx saying they delivered it, when I know they didn’t, OP offered to file their own report and send me a new box, with signature required. I’m glad they are doing that, but I’m so over it at this point. I’d rather just get all of my money back then have the bother of dealing with this every few months.

lisad

I received their first box and my value was way less than advertised and received less items than many others too. I was mad about it for a while but took another look at my box. I got 2 sun care lotions that will come in handy for my upcoming trip to CA and I just tried the cleanser lotion and it’s really nice so I feel I got my money’s worth. I cancelled only because I had box envy and realized I’d better just stick with boxes that are the same for everyone. I was pretty close to re subscribing because lavender is my thing but seeing these comments I will stick with boxes that ship the same values. I’m sorry to see the same unhappy comments.

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EC

So after 6 weeks of one lie after another I got a box of crap. I’ve had 2 great past boxes and they were totally worth what I paid. My “jewelry” item? The “ring?” You’ve got to be kidding me. I thought it was a piece of a broken necklace! A pair of footie socks? No candles or breakables to speak of (oops, there goes that story). I figured the boxes were eventually going to drop in value for it to be a sustainable model. I was right. Box variations are one thing as between different versions of the same type item. Sending wildly different total box values is complete and utter BS. I’m absolutely appalled I repeatedly defended this company over the last 6 months, extolling the great value and quality. I’m quite honestly disgusted that the box of small size products I received is supposed to be worth $400. Is that in Euros because it sure isn’t worth it in dollars. And like others, I don’t need a sanctimonious lecture about not subbing if I don’t like it; I did like it. In fact I loved it. But they took a header off a cliff this time around. And for me I won’t be handing them a $150 loan for 2 months and hope the value improves. I’d rather do age to charity if I’m giving away my cash.

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EC

And my soap is no joke MOLDED, as in covered in mold. And it’s def not part of the soap (I checked online). It’s mold. My box value comes in at a whopping $190. I’m absolutely furious.

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HL

This came up in the forums before. That is just what the scrub soaps look like. See http://www.roseetmarius.com/en/soaps/62-savon-exfoliant-melon-et-basilic.html

EC

Black mold….

Loanne

Just got my box and this is what I’ve received.

Tassia Canellis mini hoops earrings (not pictured) $60?
Oliv radiance elixir $50
Oliv beauty oil $35
La Fare volume & brillance shampoo $25
Succulent foot cream $15
Rose et Marius Flowery Soap 30 g $15
Sault collection Provence lavender $15
Honey from Provence candy $15
Sothys rouge intense lipstick $29
Panier Des Sens Hand Creme Energizing Verbena @15
Pannier des Sens Nourishing Hand Creme $20?
Sothys rouge intense lipstick $29

This is my first Ouiplease. I like my box… but it doesn’t blow me away. The earrings are extremely tiny, although I like that theyre delicate, it doesnt seem like the value should be $60…

And I feel that the curation is off, did I really need two hand cremes? I did not get any socks or any of the jewelry I wanted. *sigh*

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EMF

Let me ask – would any of you have paid $60 for a tiny scrap of unwearable jewelry. I just cannot get over the earrings I received. Sorry if I am going on and on about them but I’m just appalled. For the record, I’ve been a lurker on this blog for several years and subscribe to multiple boxes (GB, PSMH, LLB and Julep) and have never felt so ripped off. I just cannot bring myself to add the earrings to the total of my box. They are simply ridiculous.

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Rebecca

Nope – not a chance.

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Bish

the rings are worse..honestly the box would be better off without them, it brings down the luxury feel.

amber

They have over 3000 subscribers. that was in feb when I signed up. If they are short changing everyone 1 or 2 hundred dollars each sub that’s a huge amt of money. At a value of under 200 dollars for my box they owe me 200 dollars worth of stuff. If they shorted all 3000 people that’s 60000 dollars to them. They owe people a lot of items . My point is that they are ripping us off to not spend money they promised. I just think they are dishonest. The stuff they send is lovely. They are just liars about the amt they should b sending and they need to communicate and refund all of us who want a refund since they are not filling there end of the bargin

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Rebecca

On facebook there are a bunch of other reports of missing jewelry (or rather empty paper pouches). At least until they delete the comments…

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Amy

This is what came in my box. One that’s disappointing but totally mot surprising is that I received earrings after I they acknowledged my preference for getting no earrings. Stupid stupid. My grand total is $313

eloïse fiorentino – gold-plated drop earrings (exact size and shape of an extra large chicken egg) – $100
ozone – striped no-show socks – $15
Huile de Beaute – Beauty Oil – $35
Elixir D’Eclat – Radiance Elixir – $50
La Fare 1789 – Volumizing & Shining Shampoo – $25
La Fare 1789 – Succulent Foot Cream – $15
Panier Des Sens – Hand Cream – $15
Rose et Marius – Soap – $15
Plantes et Parfums – Lavender Flower Sachet – $15
Epicerie de Provence – Lemon from Provence Candy – $15
Sothys – Vernis Sothys Nail lacquer (300 beige doux) – $13

I paid for an annual sub too. Now the question is, should I sell the entire box, swap the whole thing, or swap parts. My mom would like the lemon candy, so it’s not a total loss 🙂

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Wendy

At least the size of an egg, you can give the earrings away as a gift. Mine’s the size of a large bangle!

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Amy

Yes, there is that 🙁

Bish

I got my box today, I am happy with it. (but I went in with the lowest of expectations) I got the wave ring, and to be honest it looks like scrap from my jewelry making days. I loved the tassia canellis earrings from the MD box, even if they too were overpriced, but $60 for a bit of brass chain and some silver bumps..come on. Anyway, the next theme is French Riviera, that has some potential to be awesome, so anyone hanging in there can at least be hopeful for that. It is a little disconcerting that it is in “pre sale” mode with no shipping schedule mentioned, but we’ll see.

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JackieNiko

I will probably be disputing the charge with my credit card company and I haven’t even received my box. I am very concerned about the recent issues that they have been having and it is a big red flag to me. I am not happy about their communication and lack of honesty. Even if I get a box well above the 400$ promised value how can I be sure that the other boxes will come close or will come at all. They have lost my trust before I have even received my first box. Makes me appreciate LLB that much more and I am so sad they are only bi-monthly now. Between this and cfda and my lost trust it looks like I will be saving a lot of money on sub boxes now.

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Amanda

I am absolutely sick. I got my box today and the contents have a retail value of a tiny bit over $200. Even worse- the shower gel leaked all over the packaging ruining half the stuff in the box.

I never learn my lessons with sub boxes do I. I was fooled into buying a year up front. $500 is way too much money to throw out the window.

As soon as this box’s problems started I sent repeated emails requesting that they refund the money left on the subscription and cancel all of the rest of the boxes for this year. They completely did not respond to my email’s actual content and just sent copy paste general responses.

I fear that I am now too late to get my credit card company involved since I paid in December, what will better business do? Any recourse we can take at this point?

I will send my complain to ouiplease, but I just want out!

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Jocelyn

I asked for a refund of the remainder of my annual sub and they told me no.

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PA Anna

Disputing a charge -Based on what I read in the past on various blogs and forums –

1. First check with your credit card on the time allowed for disputes.
2. If the time has passed, contact the credit card company and explain that you paid for an ongoing service. This has worked in the past for some people.
3. Also be sure to read privacy bullet point 4 to the credit card company. It is a little unusual. You do not want to be in a bad spot.

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Jessica

I have sent 3 emails today alone! I never got a tracking number, just like most people, and the day I figure out that you can dig around in your account to find it, it was ‘delivered’ that day. The thing is, it actually wasn’t. I never received anything! If I had the tracking number and day to be delivered, I could have had someone home, or could have been home to receive it. I want a FULL refund and cancellation of my account. I think you may be able to get a ‘refund’ on your credit card, through the cc company, up to 6 months. It is definitely worth a try! Also, this was to be my first box, so I haven’t received anything for my over $500 bucks!

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PA Anna

Jessica – Call FedEx and let them know. They will check with the driver to see what happened.

Hope M

I just got my package for a total listed value of $319.

Panier des Sens hand cream verbena $15
Tassia Canellis mini hoops earrings (not pictured) $60?
Oliv radiance elixir $50
Oliv beauty oil $35
La Fare volume & brillance shampoo $25
Succulent foot cream $15
Sumptuous fragrance calisson $25
Rose et Marius melon and basil soap 30 g $15
Sault collection Provence lavender $15
Honey from Provence candy $15
Pannier des Sens nourishing liquid Marseille soap 500 ml $20
Sothys rouge intense lipstick $29

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CecilyK

To those who opened their box and found an empty Tassia Canellis jewelry packet: DON’T THROW ANYTHING AWAY! I too received an empty packet and was very upset (can you tell I still haven’t quite calmed down by my only slightly overly dramatic first sentence? lol). The empty jewelry packet prompted me to add up the values, and I indeed had only received an RV of $300. I e-mailed the company and was (of course) still quite upset. When I had calmed down a bit, I started cleaning up the mess of packing materials, and I saw a little bit of trash floating around amongst the shredded packing material. I almost went ahead and threw it away, but I’m obsessive, so I had to look and see what it was. Yup, it was the missing piece of jewelry: the tiniest chain-link ring a person has ever seen. Anyway, the value still doesn’t add up to $400 (I updated the company on finding the ring but reminded them of the fact that the value still doesn’t add up), and I’m pretty irritated about that, but that’s another post…

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Michelle

I just received my box, I feel that it may be missing something. I did not receive any jewelry, nor the socks. Can someone that has a responding from OuiPlease leave the email address you used? I am hoping it is a mistake, rather than just a low value box. I do not feel it is fair to give someone a 245 box while others are receiving a 330-400 box?

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jessica

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Jerilynn

Yep,that’s the address but I capitalize the SUPPORT. I have always gotten a response in a couple of days.

Michelle

Also, there was no empty paper package I am seeing others mentioning.

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