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Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
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This is an awesome sub, and customer service is top notch!
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Jennifer
Has anyone had any contact with their customer service? I just placed my order and used the code WELCOME, but I noticed it didn’t apply the discount and just submitted the order. I’m trying to e-mail them to see if I can rectify this, but I was wondering if anyone had the same issue or if they knew that the customer service was helpful with these kinds of issues?
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Audra
Email [email protected]– Last month, my spice tagine was chipped and I emailed her- not only did I receive a prompt response and a new one in a few days, but the company sent out an email urging anyone else who had a damaged tagine to let them know! I’m sure you will have no problem getting your order adjusted.
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Jennifer
UPDATE: I got in touch with customer service and they were happy to refund me the difference with the coupon code, which was $8.25. So far I am very happy with the customer service!
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Audra
Just saw your update after I posted 🙂
lisad
Does a basket come with each box?
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lisad
Do you get a new basket every month?
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Liza
Yes! The basket comes in every box!
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Keri S.
So far, yes! I think this is their packaging of choice. I love the baskets because they have completely detachable lids and are pliable enough to hold so many different things. Plus, it’s not often a company has packaging that can be used apart from just holding the month’s products.
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Lynn
I’m totally ordering this when I get home – I love that bowl! The rice looks good too and I could always use lip balm and tote bags. Plus, I love the idea behind it.
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nana
They seem to be moving away from “artisan” to just “fair trade”. Not necessarily a bad thing, but it’s a different concept.
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Keri S.
This is just a different month with a different theme. If you look at their app, it is definitely dedicated mainly toward “artisans”. And I’m sure that you’ve noticed food makes up only about 25% of each box. This is a great company that is consistently delivering a different theme each month and should be commended for doing so!!! There’s definitely nothing “bad” about that.
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nana
I looked at the non-food products here. There is nothing indicating that the lip balm and the tote were made by artisans. The bowl, perhaps, depending on how you define artisans. But to me, the value would be in people making traditional items from their community or using their own, traditional techniques (like the towel and the tajine from last month’s box). A bowl designed by Europeans and made of a coconut shell by Chinese workers – even if well paid workers – does not enter into my definition. Though the bowl is lovely.
But if I think about this just as a fair trade box, it makes sense and it’s not a bad box (even if low value, if you exclude the basket).
Valerie
I love the baskets they come in. Each one I’ve seen, I’ve really liked!
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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.