I finally dumped Birchbox and have been looking forward to spending my points, but I only came up with a $35 order; my points always expire because I don’t use them. Guess I’ll hold on a bit. I’m so annoyed with them that I want to scrape every last bit of value out of my points since I’ll never do business with them again.
I sent Birchbox email after email because my sub boxes, well, suck. I’ve nipped and tucked my profile every month and even filled out the beta profile thing, but they send me stuff I hate every month, and I end up listing every single thing for swap! The worst is they’ve sent me perfume EVERY SINGLE month when my profile clearly says I don’t like perfume! Seriously, Birchbox?!?
It kills me when I see great boxes that Liz gets and others talk about, and I never get any of the items in them that I’d love! I rarely get makeup, though my profile says it’s the one thing I want in every box; what I DO get are items I’ve gotten over and over from them and ipsy. I get heavily scented body lotion in *every* box, but I can’t use that due to sensitive skin and a hatred for perfumes of any kind! How dry do they think my skin is anyway?!?
I’ve emailed and messaged them over and over, and sat on hold for eight minutes before giving up, but they clearly don’t care if they lose a customer. Just wanted to spread the word, as this is all I’ve got to get back at them 🙂
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