I might actually buy these boxes, but I’m holding out for spoilers. If they came before Christmas, I’m sure there would be some great stocking stuffer and last-minute gift options in them! And even though the repeats can get annoying, the amount I pay ($40/month) usually more than covers the things I keep And what I don’t keep makes for lovely “free” gifts!
I, too, wouldn’t mind a coupon or offer to those loyal subscribers who have been with them for years and who had to deal with the October box annoyances and credit card issues. However, they’re trying to run a business, so I understand that might not be financially feasible. I think a lot of people want PSMH to bend over backwards to retain their business, but asking for a free box or for returns on the NM LE box seems to maybe take it a bit far.
I guess I’m in the minority here. They messed up, sure, but I also get heavily discounted stuff from them month after month and will continue to subscribe because I love the “surprise” element of it and actually use the majority of what they provide – yes, I love mascara, candles and clutches. 🙂
I do hope that these LE boxes appeal to people as they seem to be taking a lot of heat for things that are out of their control (i.e.- the coupon at Neiman Marcus.)
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