POPSUGAR November Boxes Available Now w/ $10 Off Coupon!

I just finally 4 days later received this response… Now I’m really confused.

Your first box was actually the October box. To apologize for this confusion I have gone ahead and credited you for this shipment. Of course, you may keep the box and we hope you enjoy it. You will be receiving the November in the next several weeks.

Does this mean I’ve received the October box for free? Or my discount is on this and will be billed fully for the November box. My first experience with this company is not boding well for them so far 🙁

The GWP10 no longer works. 🙁 was hoping to get this for my first time. Oh well.

Sooo…after all of the frustration in October, here we go again. I cancelled in early October but when I saw this code I thought I would give them another shot. So stupid of me.

I placed the order and was charged, then immediately got the billing error email. I logged into my account and can see the individual order but my subscription still says cancelled. This was early yesterday morning. I have emailed them twice with no response.

Thanks Liz for this code! I’ve used it twice, once last week for my October box (I didn’t get one before), which I just received yesterday. The necklace is cute! I’m going to give it to my daughter for Christmas.

And I used it today for $10 off of my November box. Yay! Makes it much more affordable, especially since I should be charged for my MSA02 Quarterly box soon!

I know it’s probably right in front of my face, but I’m not seeing it. How do you order a gift box as a one time shipment?
Thanks for any help.

I was going to purchase this with the GWP, but I realized they never corrected the error that didn’t allow people to purchase from the Safari web browser. Apparently I will be only using my Rue La La voucher this month unless something amazing comes out. Really not happy with them.

Wow. I haven’t subscribed in several months and I saw a video review of October’s box and thought, you know, yes these items are nothing special, but the candle is a nice size, really want the frame and I need socks so I signed up with coupon and I waitlisted.

I had totally forgot about the necklace but I hope I didn’t make a mistake after what everyone went through this month.

Gah, I so wanted that necklace 🙁 I was expecting the November boxes to be available as of Nov 1st, like they told us originally, so I wasn’t thinking to be watching for it this early. Oh well. I guess $10 off is better than nothing.

Good news! I emailed them about the “billing error” and received this:

POPSUGAR Support, Oct 30 12:30 PM:
Hi there,

Thanks for reaching out and we apologize for the confusion! Please disregard this message as it was an error on our end. I’m confirming that you’re all set to have your subscription begin in November and we hope you enjoy it!

Did anyone get an email following their confirmation email with subject:
“Oops! Billing Error With Your POPSUGAR Must Have Subscription”
saying :

*Our records indicate there is an issue processing your payment for the next Must Have box.
Please log into your account to update your billing information. If you do not update your account within five days, your subscription will be automatically canceled. *

My billing and CC info IS updated….I just entered it at time of purchase actually.
I think this happened to some people with the October box? I just purchased WHAT I HOPE was the Nov box as a Gift Box. :/

I of course emailed PS, but haven’t heard anything back yet.
Thanks!

Hmmm…I was able to cancel and resubscribe using the code (yay!), but I can’t see anywhere where it’s saying what box I’m getting. The new order shows up under Orders, but not under Subscriptions yet.

should those of us who ordered reach out to popsugar to make sure we get the november box?

Thank u so much for the clarification Liz you are awesome!! I’m like oh nooo here we go again!

Thanks for the confirmation on the October vs November boxes, Liz! I had also emailed Pop Sugar because I un-checked the box and mine also says October, and I won’t want the October box. I also got two confirmation emails but they only charged me once.

I was able to grab the coupon (apparently just before it expired). I actually got the necklace on a swap already but I figured I could give this one as a gift or something.

I unchecked the wait list box and my account shows October. *sigh*. I am so, so frustrated with all of the screw ups from PS. Plus, I got two e-mails from them confirming my order. At first I was afraid I was charged twice. But both are showing the same order number so hopefully all is ok. I will still be double checking. PopSugar, please get your act together. I was all excited to order the NM box but, given all that’s been going on, I just don’t feel comfortable blindly handing over $250 to them when they can’t even get their monthly boxes right.

Thanks for letting us know about this deal, Liz! I was able to get the discount. I am really REALLY hoping that the person you talked to is correct that we will be receiving the November box. I just went on PS’s FB page. Assuming the times of the posts are correct, very late last night, someone asked if an order placed at the time would be Oct or Nov. Twelve hours ago, PS responded: “Right now we are still selling October, so that should be your first box delivered.”

That makes me a bit nervous. I’ve already received an October box, and I didn’t care for it much. I certainly don’t want another!

Will there ever be a combo deal again? Sad I missed this minutes after you posted this

I ordered a second sub. Emailed them questioning month…Popsugar responded to my request and said they didn’t have November boxes out so my sub begins with October. Pretty upset with them, I unchecked waitlist. I haven’t even gotten my main October box yet.

I’m also getting the coupon is invalid or expired notification. Bummer. I really wanted that necklace.

GWP10 is showing “This coupon code has expired or is invalid” now!

Ok I just ordered the box, I’m praying it is November’s I don’t want October’s box at all. I used my voucher from Rue Lala.

Per the website: Hand-selected items in beauty, fashion, home, fitness and food. Full-size products and premium items worth over $100. Your subscription will start with the November 2014 box.

However my account says my box is scheduled to ship in October and next billing date is December. I’m sure we’re going to be getting the November box. Could you imagine what it would be like if everyone who purchased today were getting the October box? It would be the OCTOBER BOX DEBACLE PART DEUX lol

*crosses fingers* though, this is my first time ordering a popsugar box and I generally don’t like to see what I’m getting so I’d hate to get October, especially since I hate malt balls and pumpkin.

Liz,
If you could confirm That all unchecked GWP10 boxeS will be November’s, that would be so great. I might cry if I open a box and see another set of nail decals!

Beware! After seeing this, I signed up and unchecked the waitlist box but under my account is says I’m getting October!!! Really hoping I get November!

I tried and tried to get through on my laptop and no luck, but finally was able to order one via internet on my phone. I always order as a gift subscription to myself so it doesn’t autosubscribe to the next month! Hoping November is a good month! I hate ordering w/o spoilers, but it’s worth it to get the necklace!