Posted by on in Subscription Box Swap News | 40 comments

Swap Site Update – Swap Matchmaker!

This post may contain referral/affiliate links. Read the full disclosure.

Swap Matchmaker

I wouldn’t normally do two swap-update posts in one day, but I’m SO excited about this feature we just launched…. Swap Matchmaker!

You can now use the Swap Matchmaker tool to find fellow swappers who have items listed that you follow, and follow items you have listed!

You can use the Swap Matchmaker link directly, or find it in the account drop down anytime:

Swap Matchmaker Drop Down

Let me know what you think, or if you have any questions!

(Also, FYI, if you are on the swap wait list, we open it up every 1-2 weeks. Make sure to add [email protected] to your email contact list so you don’t miss the invite!)


Written by Liz Cadman

Liz Cadman

Liz is the founder of My Subscription Addiction. She’s been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

All views in this review are the opinion of the author. My Subscription Addiction will never accept payment in exchange for a review, but will accept a box at no cost to provide honest opinions on the box. This post may contain affiliate/referral links. Read the complete My Subscription Addiction disclosure.


  1. For the next iteration, it would be great to have an option to hide matches…when I run swap matchmaker, I get all excited at the number of matches, and then I realize that half of them are either matches I’ve requested and am waiting to hear on, or matches that people have declined.

    That being said, the swap matchmaker is fantastic!!

  2. Related to this, would it be possible to add a feature to see people who want items you have posted? (Like, without you following something of theirs, if that makes sense.) I think it would be helpful since I don’t always keep up with following items.

    • I agree, also it would be amazingly helpful if when selecting someone to swap with an alert told me if they had more than one of the items I’m following. If that makes sense. Great features all around πŸ™‚

    • Great idea!

  3. I think this is a great feature. Just wished it was easier to access from my phone.
    That being said it makes swapping a much smoother process.
    I don’t understand why when I send a swap request for a coupon code or gift certificate some people see it as a reason to request 15 items which surpass the amount of the code. So I’m paying shipping fees and sending pricy items when all their doing is emailing a code. Sorry I just don’t get that. When I counter offer for a few of the items that makes the swap fair.. They seem to take offense and cancel the swap. I’m sorry but swapping for a 20 card doesn’t mean pick 15 items valued over 100 plus s&h
    Is this only happening to me ??

  4. Liz, you are amazing! I check your blog frequently throughout the day, and while I am new to swapping, I am very happy with the experience. Thanks again for all that you do.

    • Thank you so much! I’m so glad you are enjoying the swap site!

  5. I just joined the Swap site, and it is great. I love how the swap process is set up. The matchmaker is a fantastic function too. I’ve noticed a few technical glitches:
    1. When going through someone’s list to add items to a swap request, it randomizes the entire list of items every time you click ‘next’ or a page number. It makes it really hard to see everything, as they are are always moving around, and you’ll see some items many times, and others not at all. I’ve gone through each numbered page of someone’s list in order 3 times, and still had new items, but had to see other items 12 or more times.
    2. A lot of things that people have listed are not showing up as available. Several items which I’ve been stalking say not available when I’m looking at the item page to follow it, but when requesting a different item to swap, I will see them listed on people’s lists of available items. (This isn’t a matter of the same item having multiple names, which does happen of course. When I click on the item from their available lists, the item page shows it as not available.)
    3. You can’t search for a phrase or multiple words. Any two-word search will give you a ‘there aren’t any items available’ response. The work-around is to use the most distinct word, which is what I’ve been doing, but it is a little frustrating when something has a name made up of common words. (For example, to search for eye cream, you’re going to have to buck up and either go through everything with ‘eye’ somewhere in the name, including eyeshadow, etc. or everything with ‘cream.’) The other work-around is to type in the phrase and wait for items to show up in the dropdown menu below the box. The frustration there is that you have to click on them each individually. Any you have to re-perform the search for each item. There isn’t a “open in a new tab” right-click option either, which would at least allow you to go down the drop-down list and open a bunch of new tabs.

    You are providing a fantastic service and I really appreciate it! I realize that the above may seem like a lengthy negative description, but I thought more details would help explain the glitches better. (I use Google Chrome as my browser, if that information helps.)

    • I also see glitch #1. Was thinking of writing in, but I thought it only happen to me. See it from 9/17. I’m also using Chrome browser. What I did is go directly to the person profile and see what they have, and then go to swap page and keep on clicking page to page (forward and backward) to see it there.

      • We just made a change – can you let me know if you are still seeing the issue? Thanks!

        • The current behavior is on the swap page list, on the first page, it’s showing item A,B,C. Now as we go to subsequent pages, it seems ok. When I go to last page, a few items are repeated again. I click on the First (not previous button), and the items A, B, C are replaced by item X, Y, Z. All pages looks sorta correct now. If I click Refresh icon on browser on the first page, item A, B, C is showing again, instead of item X, Y, Z. Hope this helps to troubleshoot.

        • Thanks Liz! It seems to be working better on #1.

  6. Does anyone else have issue accessing this feature from their phone?

    I don’t have the matchmaker on my iPhone.

    • Yes, what I’ve done is access the regular site, then go to swaps on the regular site verses mobile. then have the swaps page saved on my mobile phone. That is the only way I can see to get the swaps page on my phone

  7. Haha! I DO love some Ninja Turtle gear! One of many great updates! Thanks for all of the hard work that you put into this!

  8. Liz, you and your team are seriously amazing! I cannot believe how user friendly and fully featured you have made this swap site. You can tell that this is created by someone who truly loves subs and swapping. This swap site and your blog in general is the first thing I check in the morning and the last thing I check at night. I’m really grateful to you for giving me a fun hobby. Thank you so much!

    • Thank you SO MUCH! That means the world to me! (And I will pass the compliment along to my team – AKA my husband Eric πŸ™‚ )

  9. Hi Liz, I am questioning whether a user who was just banned from the swap site (for suspected fraudulent activity) may have possibly created another account — the name in the e-mail address and the city location are the same. How can I let you know, to look into it? Also, thanks so much for the helpful updates! πŸ™‚

    • Can you email me the details? ([email protected]). Thanks so much!

      • Sure, I just sent an e-mail (subject: Details about swapper). ~Thanks

      • Hi Liz! I had a swap with someone who had just been “suspended for fraudulent activity”. I haven’t mailed my items to her and was just wondering what this meant? Like did she not send anything back? Just not sure if i should still send her the items. Thanks! πŸ™‚

        • Hi Michelle,
          That message will show up if several swappers have let me know a swapper is misusing the site and not sending items.

          Can you send me an email about this specific case? ([email protected])

          • Sent an email, thank you! πŸ™‚

  10. I had been feeling left out of the “swap culture” of this site, my requests kept being turned down. With this feature I now have 2 swaps going and one pending! Great update!

    • I’m so happy to hear it! πŸ™‚

      • Liz:

        Just an idea …. It would be great if there was a list on places to donate cosmetic and beauty items. Swapping is great! – Yet I would really like to donate at least a few items to organizations that need them.

        Another Idea …It would be fun to do a secret santa with another swapper this year, based on likes and dislikes and with some items that we have listed for swap . A matchmaker secret santa surprise package.

  11. This is great! This site is getting better and better! Thanks for the hard work.

  12. I love this feature, such a timesaver. Excellent job. This will makes swapping so much easier.

  13. Just tried this and it is the most awesome thing ever! Seriously, so very cool. Now I have to add a whole lot more things to my follow list. THANK YOU!!

  14. Oh this is awesome Liz; great new feature indeed! πŸ˜€

  15. What a great feature!!!

  16. Thank you this is awesome!!

  17. Whoa! This is the feature I never knew I always wanted.

  18. You’re ingenious Liz!! LOVE!

  19. Sweeeeet! This is exactly what I was trying to explain to you when you were asking for suggestions. Matchmaker is the perfect term for this. Excited to try this feature, yay!

    • Yay – let me know what you think of it!

  20. Yay! This is gonna be great!

  21. Thanks! Great Feature!

  22. this is so great… You have out done yourself Liz!! I love this feature I can’t wait to try it.

    Just to let you know, this option does not show up on the iPhone :(. But I just clicked on your hyperlink in this post and was able to view who I matched with!


  23. This is fantastic! I can’t wait to get on and start swapping. And now I shall wait (im)patiently for my invite. πŸ™‚

Post a Reply

Your email address will not be published. Required fields are marked *

Comments may not appear immediately. More info here.

Please do not enter your email address in the Name field or in the comment content!