Swap Site Updates – Counter Swapping!

Hi Liz, I’m just wondering where in the swapping process the counter swap button appears. I’ was sent a request, and only seem to have 3 options: Accept, decline, or keep open. Is the counter swap feature gone? or do I have to accept and then counter swap?

Hi Liz, not sure if you are aware of this. This happen twice now, and thought you should know. When the other party accept my counter swap, and click accept, they receive an email, but not me. I didn’t know that it is accepted, until I receive a comment email. Just thought it is weird.

Not sure what I can do? I have a couple people I swapped with and have sent their packages in good faith. When I attempt to contact them, I get no response. Looking at the ranking on one swapper now, they have 2 very negative reports against them…mine may be the 3rd. Is there a point where they are kicked out of the swapping group for not sending tracking info or the swap that was agreed to? Maybe I am too trusting,but I think offenders should get dropped from the group!

what is this new + number thing? i cant figure out what it is?! for

I wish the product info (size/used or new/additional info) would remain visible even after the swap has been accepted. As other have mentioned, I’ve accepted swaps where I was sure that the item was listed as full sized, yet once I received it the product was a small sample size. At this point, once the trade is agreed on, we are unable to go back to the trade to check the exact product info that the trader listed. The size/used or new/ and additional info disappears once the trade is approved. Therefore there is no way to go back and double check to see the details of the product that the trader listed. So you can’t prove or disproved if they person sent the item as they listed it

Can’t wait to get off of the wait list. I have so much stuff that I’m sure someone would appreciate.

DYING to get off the waitlist for swapping! I got burned in January by a swap through the ipsy website (gave away a full size Em mascara and received nothing in the mail back :'( ) and would like to try again with such an official swapping program! Any idea when spots will open? I have SO much stuff to get rid of!

A little off topic, but I’m trying to request one of the Turkish Aqua blue towels and there are 25 listed. Possibly because there are so many, the list of swappers with the towels won’t load. I’ve tried for 15 minutes at a time and the list doesn’t appear.
If it’s not only me having this problem, there won’t be many towels swapped!

Loving the counter swapping idea!! But will also chime in about people who do misrepresent sizes. I have been through 4-5 swaps where it was listed as deluxe or full sized product, only to get a sample. As someone else mentioned, you can’t even go back to the listing to affirm they listed it incorrectly. When I have complained to the swappers, they always say it was my mistake, and they said it was a sample.
In one such swap I was sending out a clock with a $40 retail value. I certainly wouldn’t have accepted a swap for a few sample makeup items. I lost very big on that swap.
I have always listed the item with every possible detail I could, including the size. But there will always be people that are looking to scam you, which is a shame on this site. Please do require size as mentioned above- foil packet, small sample, deluxe sample, etc.
Thanks, Liz!

I’m not sure if this has anything to do with the new update but I just accepted a swap where (this is a bit confusing even as I type this) the other swapper added more items in between the original email I received that she had reviewed my items and when I actually clicked accept. It was a time frame of less than 5 minutes. There are items that I “accepted’ that did not show up on the original swap proposal and now I have agreed to them and feel obligated to swap even though I think the additional items have made the trade a bit unfair. Has this happened to anyone else?

As far as sizing in details …. I would like to ad what to what others have said ….. It would great to see a size be as: __ Foil Size – __Travel Size/Deluxe Size – –__Medium Size or __Full Size — There for the other swapper could determine quicker what the swap is for instead of looking up ounces and looking up what the product looks like online ….. I know for me if someone clicked on foil sample verses deluxe sample size or full size. I would know imediately how big or how the small product is.

I think there are issues with the search option. When you type what you are looking for so many options appear but then when you hit search it says zero options found. This happens quite often when I am on the internet on my phone. Not sure about the website.

Thanks so much for this update, Liz! This really will make negotiating much easier! I appreciate all your efforts. I would like to chime in to support the idea of having the size of an item be a required field. I also think it would be helpful to have “retail value” be a required field. One other thing to note, if there was a way to show the additional field detail for a given swap item in all cases (regardless of whether you are the person initiating the swap, responding to a swap, or after a swap has been agreed to…it would be so helpful. As others have said, in some scenarios, the detail fields entered about an item do not show, and it can be difficult to know exactly what you are supposed to send. Thank you so very much for all you do!

Hi, I know I’m late to the game so forgive me but how do I go about getting on the waiting list? Thanks!!!

Love the counter swap!! It can get messy when both people want to swap, but have to negotiate a bit first. This will make it much more streamlined. I imagine people will probably still discuss via message first, but now we don’t have to cancel the swap and start a new one. Thanks for all the wonderful updates you’ve been doing. It just keeps getting better.

Can we add a way to see the listing after the swap is accepted? There have been a few times where I’ve received a sample size and I was sure it was listed under the full size of an item, but I’m not able to actually go back and looking at my fellow swapper’s listing.

Also, though I don’t think it’s necessary to provide a picture or size info of every listing, especially if it’s a common item like a Popsugar item, I do think people should be required to create a new listing if the item is not as pictured. For example, there was a facial product that was sent out in Popsugar in a large size, months later Birchbox sent out a small sample of the same product. Many people listed the BB sample under the PS listing. I got burned twice with this and ended up with samples when I thought I was getting a full size based on the fact it was listed under PS. I never would have swapped what I did for a sample, but I didn’t want to accuse my fellow swappers of misrepresenting. I finally wised up and now I have to pester each swapper and ask directly what the size is before I accept a swap.

Anyway, as always, thanks for listening to us a creating such a fun site!

Woohoo love the idea! Thank you so much for your hard work.

With the idea of canceling a swap after it has been made, can I make a suggestion? That a swap is not allowed to be cancelled if one of the parties have already entered shipment information, which means they have shipped out. Because the swap site will stick if people start canceling after someone sends out. Our maybe a time limit to cancel. I usually send my stuff as soon as I can. I just don’t want the other to cancel and I lose both the swap stuff and my stuff. Hope that makes sense

I did notice in the recent swaps one swap came up as our previous orginal deal not after the counter deal was updated…though it was started before the counter swap option was available.

More general comment on swap – I wish swappers would ad 1 additional picture of the actual product to the swap list. It’s easy to attach. — I don’t know about anyone else …. yet sometimes ( I don’t read the size – or it’s not there ) and when the I get the package from the other swapper, I become disapointed that it’s a travel size or a foil pack, and the item I swapped for was at least a full size, and had much more value – The static photos are fine yet nothing is like a real photo of a product since some of the static photos make items bigger then they actually are.

Liz: Great Idea! – I know sometimes I like to many items or the swapper likes to many items, yet I still want to swap so this will work out well 🙂 – Thank You 🙂

Thumbs up! This is an excellent update!

Just curious as to when you’ll be moving more people off the Swap Site wish list!
(Changes look good!)
Thanks!
Jill

This, is great, swappers learn to counter with conversation, but this, is so efficient and much appreciated. Thank you.

Awesome!!