Quick Swap Update – Improvements on My Swaps Page

Has anyone had this happen to them ? ……. I did a swap, mailed off all the items in the swap. Checked that items in swap were delivered. Looked to see if the person left positive feedback for me. Since the items were delivered. Then noticed that another item appeared on the swap that I was sure was not there when I agreed to the swap, ( it was at the very bottom of the swap ) now I’m having to find the item, and mail that item off seperately. — Also want to stop swapping for a while. If the item was there itially it was not clear, I really don’t think that extra item was on the agreed swaps. ——– Really would like other peoples imput on this.

Been swapping from the beta stage and love it Liz! I had a idea, in your box reviews it would be cool if the items had a link directly to that item in the swap section. I would also like to see updated search options as the items on the site continue to grow it is getting harder to find a specific item. Thanks so much! 🙂

Hi Liz! Again, thanks for all your excellent work on these upgrades!!! I have another suggestion for future improvements. I happen to execute a lot of swaps myself and get many requests. There are days I get 10 packages in the mail from swaps, and I try to be prompt at going in and adding feedback. One thing that makes this process a little more cumbersome, is that when working in the “My Swaps” section, I find that the back button in my browser doesn’t take me back to the previous page. For example, when I sort to bring up my Accepted swaps, and then choose the Enter Feedback tab, I can select one of my swaps to complete the feedback. When done, I hit the back button in the browser to go back to the Enter Feedback tab to complete another one, but that is not where the browser takes me. I have to select Accepted Swaps tab again, then the Enter Feedback tab again, before being able to select another swap to complete the feedback. This same thing happens in other areas of the My Swaps section when performing sorts. Would love if the back button could take you back to the sort you had just previously completed! I second the suggestion to enhance the SEARCH field for keywords, as I have the same difficulty in trying to find items. Right now it takes much trial and error. Thanks again for everything!

HI Liz, If you are in the swaps section and try to search for something and enter more than one word, the search function won’t find it unless you select it from the predictive text list. So say you type Nina Garcia, it will say Nina+Garcia not found. If instead you type Nina, everything from the Nina Garcia box comes up. The same things happens with a brand. I’m not sure why this is. It would be tremendously helpful if the search function allows you to enter more than one word and search.

Hey Liz! I’d like to see an improved search capability. When I search for products, say Clinique, it doesn’t show me all the Clinique items available. I have to test a few key words until I can find the actual product I’m looking for. So maybe the search function can be for keywords rather than the exact name of the product! Thanks!

Thanks for all the new features and for working so hard on this! One thing I’d like to see is on your profile page you can see the items you have listed and the items you have traded but I’d also like to see the items you have traded for. Sometimes I trade for an item and a few weeks later I decide I’m going to swap it since I never used it but I can’t find that swap again soI have to create an entirely new listing fir the item if I don’t know the name or box it came in and that’s hard.

Thanks for the update. I was wondering if you can fix something on the site. When it says “so and so” is following items on your list, click her to see what items. When I click, it goes to a blank page. Never helps me out 🙁

Thanks for update, Liz!! If you decide to put a time limit on swap responses please make it atleast a week. We all have other stuff going on in our lives and not all of us have regular schedules that allow us to check daily. Personally, I work retail and sometimes I’ll get scheduled 8 days in a row (the end of one week and the beginning of the next) where I don’t get home until 11pm. During those periods of time I am not checking the swap page. Other times, I check multiple times a day. If people don’t like waiting, they just cancel the swap. Seems simple enough to me. I don’t want this fun site to become policed to the point that it becomes a chore or obligation. Of course, I’m obligated to send my agreed swap items quickly and respond to a pending swapper’s messages, since we are already in an agreement. But if a swapper is initiating a request for an item from me and I don’t respond right away it does not mean that I won’t eventually get back to them with a swap that is desirable to both sides. Also, as someone requesting a swap for an item I want, I would rather wait 2 weeks and have them eventually respond than to have it auto cancel after a few days. That only inconveniences me, because if I really want the item I then have to send a second request. As of now, if I’m tired of waiting I just hit “cancel request.”

Hi Liz! I was just wondering if maybe you could add a chat feature to the swaps? For example, me and a fellow swapper kept changing our swaps and canceling swaps, and it got hard and confusing to answer to every single comment or question, because we would have to open up every swap. It would be way more convenient just to have a swap chat window. Also, I like to keep in touch with some of my favorite swappers as we have become friends through your site! Thanks so much!

This is so helpful. Thanks for the changes. I always wonder the details after a swap is accepted, and now I can find out.

I do sometimes like to leave a swap open if I am not sure if I want to swap based on the persons items, especially if I have just listed an item and I want to see if I get other swap requests. I would hate for those to automatically cancel after 2 or 3 days. If after a week I don’t get a response from someone or I don’t respond then fine, but I just want to make sure we have enough time if you auto-expire a swap request. I love this site, so thanks for all of the hard work you have done!!

Thumbs up on the changes! Thanks so much!

One thing that I think would be awesome would be to be able to change feedback after it’s entered. For example: if there’s initial dissatisfaction with a swap and some one doesn’t communicate about it before leaving negative feedback, and then the issue is resolved/compensated, the negative feedback doesn’t seem to be able to be changed. The 1 and only negative feedback I’ve ever received was an instance where they didn’t remember that an item had been only swatched/sanitized (and listed as such) and they thought they got it used before asking me about it. Now that the issue has been resolved, she is not able to change her feedback. =]

Thank You! – One suggestion I have: Is to have a swap automatically cancel if the swapper does not accept or cancel the swap. Irritating on how many swaps get ignored and get left open because the person that the swap is requested from does not go in and cancel the swap. 2 days I’m okay with, yet after the 3rd day, unless noted on the swap, I’m not okay with going back and canceling by the 3rd day I would have already gotten the item by swapping with someone else or purchasing the item online