GlossyBox June 2014 Spoiler & Coupon Code!

Hi Angee,

I would suggest you call CS directly (if you haven’t already done so). I received an email from them on Friday saying that boxes that are late will have a July expiration date. However, I called them this morning to see if my May box has shipped and was told that they cancelled my order way back on May 22 because they’ve sold out. Why they didn’t just tell me that back on May 22 and refund me immediately, I’ll never know (SIGH). She offered me a “free” June box (except it’s not free since they took my money for May without sending me anything. Can you tell how bitter and annoyed I am? lol). Anyway, I asked for a refund and just cancelled my subscription. I know most people have great experiences with Glossy and I’m relieved. I just don’t ever want to risk it for myself.

My tracking ended May 28th and I never got my box. This was my first box from glossybox too and I am so disappointed. I eventually got a refund but would’ve preferred my box. I was really looking forward to it! I cancelled my subscription since reading if all their shipping issues and then experiencing that with my very first box. Any recommendations for a similar box?

Plus do you guys have to be there for the box to be delivered to you or do they just leave in your apartment building in the lobby? For those who live in apartment buildings….

I actually haven’t had a bad experience with CS either. I wrote to them about something non order related (basically that I don’t do Facebook so I can’t enter their Facebook contests) and they did reply. I didn’t entirely like the answer, but I did get one and it was specific to my question. Took maybe two days, maybe less? Not as bad as all the people who complain about it say (at least in my experience).

The gift card expires June 15th. Sorry you’re still waiting!

I wonder if mine was sent back too. I had a notice from USPS saying that I owed postage too, and when I went to pick it up, they couldn’t find it. This is only my second box, and I’m quitting after my sub ends.

This was part of their mother’s day box issues. They were trying to send items via air that must be delivered by ground, and the boxes were being rejected by the carrier. They really have a logistics problem. It’s a shame, because when I finally get my boxes, I think they are usually the best one I get each month.

I’m sorry, that stinks. Glossybox should really know better. How long have they been in this business?

I just received my box yesterday. I actually emailed them yesterday after I received the June box spoilers but hadn’t yet received my May box. They responded within 24 hours with my tracking info and that they hoped it was worth the wait. Doesn’t make up for it being super late but oh well. i signed up for a year subscription with a Living Social deal so I just have to deal with it. I really think they should focus on their existing subscribers and making sure they get theirs first but oh well.

Mine was supposed to be here a week ago and never showed. I emailed CS and they actually got back to me pretty quickly to let me know that someone in the warehouse forgot to put my apartment number on my box. Seriously? Now it’s unlikely I’ll get my gift card before it expires and that’s pretty much the entire reason I did a three month sub 🙁

It is VERY common and the reason they routinely lose customers after the first month. Let’s just say that they don’t depend on loyalty to be successful. It almost sounds like your box was just plain lost. Emailing glossy is pointless in my 2 years of off and on experience. You’ll need to call customer service if you want to fix things. I would also try posting to their FB page since they don’t love negative press there and tend to reply much faster than to emails. If they even respond to emails at all. This is a no kidding monthly occurrence for Glossy. They promise a certain delivery window and then it passes with no delivery and they respond by gas lighting customers saying “oh no, it’s actually shipping THIS week.” They don’t send out preemptive communication and stay in response mode only, which is horrible customer service period. Customers shouldn’t have to chase down what they paid for, ever. So yes, it’s standard to not receive a monthly box until the following month, as late as mid month at that. But it really does sound like yours went missing en route. Good luck!

I got mine about a week ago. I didn’t realize that about the GC expiry.

I did the same thing! I am hoping they honor the Glossy Dots but I’m alittle worried they won’t send me the free box since I canceled right after redeeming my points.

Very true. I still don’t have my May box 🙁

I’m not competent enough to do nail art. Also I don’t have a white polish to use as a base. Although I would wear either or both of the colors on their own, so that part is OK for me.