GlossyBox August 2013 Sneak Peek & 15% Off Coupon Code!

I’m also a beauty bleoggr but my Glossybox was paid for by me and I had lousy customer service which caused me to cancel and recommend to people to stay clear of Glossybox at this time.So here’s the gist of what happened. Hopefully the gist since I can ramble. Had to go back and read my own blog for the whole story since I had completely forgotten that I didn’t get my June box until AFTER I was charged for my July box. My June box arrived July 3rd while I was charged for my July box on the 1st or 2nd. Any ways… the box came and the AHAVA body wash was partially empty because the contents spilled everywhere.I ended up calling them on July 3 about the AHAVA which was the same day I got my package but because they’re on the East Coast and I’m on the West Coast I had to leave a message for them. I also emailed them about it make sure there was a written record of it.I eventually did hear back from Glossybox, but it took several days, who promised to send me out a replacement box as I had requested a replacement of the AHAVA and the pink box. All I wanted was the actual pink box not the products in it other than the AHAVA. Fast forward to July 26, no replacement box for June. I also had not received the refund for July as I had cancelled my subscription by July 3 and was told I would get a refund. They sent me out a “complimentary” July box for my troubles but the fact is that they never refunded my money for July in a timely manner so essentially I paid for that box only to get my refund after the fact (after I got the July box I think, I no longer remember and would have to look it up on my bank records) which was annoying.By August 1 I had YET to get my replacement for JUNE AHAVA body wash… at least from Glossybox. I had attended in late July the Cosmoprof North America Trade Show in Las Vegas where I spoke to the PR lady from AHAVA and told her what happened. She ended up giving me a replacement sample of the body wash AND over $600 worth of AHAVA products. That was beyond what I expected from AHAVA.On August 13 a replacement box for JUNE finally arrived but no AHAVA body wash. lol I swear that June box was cursed because what did come was another box with another leaking items, that time the Wella Professionals Enrich Moisturizing Treatment sample cap had come off so that was all over the products inside. I ended up giving up on Glossybox because both the original box and the replacement box had open items which damaged the interior of the box. In the end I felt that between the two boxes I got from Glossybox for June was worth the $21 since the products were good just that their customer service was terrible, it took to long to get a replacement and a refund for July as well as the fact that in both replacement cases the products came damaged. I’m still hearing from my own readers and from members at Makeup Talk how bad Glossybox’s customer service it. Right people are waiting for their tracking for their October boxes and waiting for the September quiz/review thing to get their Glossydots. With over a dozen Glossybox companies around the world you would think they would have their stuff together for the US company but instead it’s been a nightmare for people.At $21 the products are nice products but it’s too much of a gamble hoping your box arrives within the same month you paid for or that your products arrive intact and undamaged.

Glossybox has been my favorite box this summer. I love the themes for each box. I can’t wait for the August box!

I just bought this! I used the code “Maryam20” and received 20% off. Only available to the first 200 that sign up!