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FYI – Penny + Grace October 2017 Shipping Delay

MSA
ByMSAOct 24, 2017 | 6 comments

FYI - The October 2017 Penny + Grace is delayed:

Penny + Grace is a new monthly jewelry subscription box specifically designed for people who just love that minimalist, delicate aesthetic. Pick your preferred color of metal—gold, silver, or rose gold—and you’ll receive a monthly set of jewelry to satisfy your tastes. According to the Penny + Grace site, “each delivery is guaranteed to contain a combined retail value of $45+ (USD) in varying jewelry pieces tailored to your color/metal choice.”

Check out our reviews of Penny + Grace to find out more about this subscription!

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6 comments

Michelle

This is how you do customer service.

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Michelle

I’ll def. be looking to sign up to this company when Black Friday deals come up! Excellent CS!

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Jackie

Wow, great customer service. I’m really impressed.

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Alex

This company has the best customer service I’ve experienced with any sub. They’ve sent me replacements and helped me with billing and respond so quickly.

They also package and send the prettiest jewelry packages. I’ve cancelled twice and then immediately regretted it and signed back up. I can’t wait for this months evil eye necklace!

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Marion

I like their style! The email is very professional, and I like how they give details about the situation without placing blame on others or trying to portray themselves as victims. And the $10 credit is great customer service. A lot of subs could learn from this!

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Kaleigh

I also love how they said if you still wanted to cancel they would understand and help! Overall, this is honestly one of the best “delayed shipping” responses I’ve seen.

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