Look Fantastic Beauty Box December 2016 FULL SPOILERS

Hi Donna!
First, I would definitely contact them if you haven’t yet. I know it took longer than usual to deliver to most subscribers in the states for the Dec box due to holidays, but it’s probably over 30 days for you. Contact them via their “message” on your “account home portal” on the look fantastic site. They usually respond within 24 hours in my experience.
Secondly, last month (December) was my first box, and it came very late but it arrived.
When I signed up, I used my standard address, with my current state (Nevada) included. No county. For most overseas companies/family, all that’s needed is our regular address, with house number, apt/unit, street name, city, state and zip code.
I hope you still get your box since you did use zip code-there’s hope, it’s probably rolling around somewhere!
But, I’d contact them asap with your address correction- just write it out as you’d be sharing it with anyone in a different state. I believe they are partnering with USPS so, it’ll be a bit smoother for deliveries in the states in the future. 🙂
All the best and happy new year!! 🙂

I noticed after I posted this that everyone was getting Madness after looking at the little booklet they send in the box.

Hi I was able to redeem for the Aveda Bundle. Item was back in stock. However in order to redeem. You have to do it on Look Fantastic’s UK site. When I tried on USA version of site it would not accept the redemption code. When you go to website on the upper right hand corner you can change the country. Once you do that you should be able to redeem.

I got my dispatch email on December 2nd which stated I should receive about December 16th. I still have not received. I am in Florida.

I just got mine yesterday which is about 2 weeks later than normal, so I bet yours will be here any day now.

Hi everyone! Just wanted to let you know I received my very first Look Fantastic December beauty box today (23 Dec). This is my first time subscribing to Look Fantastic (subscribed for 6 months as a test run), and I too have been concerned, as it stated I would have it “on or before the 20th” on my dispatch email. However, the box arrived today in perfect condition, and I am absolutely delighted with all of it!! 🙂
I subscribe to a few others as well, and am a big fan of MSA and all the great work you and your team do, Liz Cadman.

If you haven’t received your box yet, I do think the delays are due to the holidays!! I have faith in Look Fantastic!!
Happy holidays to all!!! 🙂

Still waiting also. I almost forgot about it. It should be any day now.

no but I had placed an order for a different gift at the end of november and that one took over 3 weeks to get here, much longer than usual. I think it’s just the time of year.

still waiting.

No, still haven’t received mine either.

No, I called them yesterday because I have not received my November or December (I signed up late in November) and they said to wait till 30 days before calling and stating it is missing. They said that due to the Holidays shipments may be behind.

No. Still anxiously awaiting.

UPDATE – I still haven’t received the December box or the Black Friday Bumper box. I do live in California. This is my 4th month as a subscriber and it’s never taken anywhere near this long to get previous boxes 🙁
Their customer service is terrible, so I’m really dreading dealing with this if the boxes do not come in the next week.

I haven’t received mine yet either. I think USPS is slower than usual because of the holidays. I ordered the Black Friday Bumper box and haven’t received that either. I’m really hoping they both show up because LF customer service is really lacking.

I haven’t received mine yet either, its late, trying not to worry.

I’ve gotten the December box and also the Mystery box I ordered in the last few days (I live in NY). No doubt yours will arrive any time now 🙂

I didn’t receive mine yet either! I’m getting nervous! I live in Pennsylvania, but usually get it by now. Their F@Q say to wait for 30 days if in the US to report a missing box, but then a few paragraphs later, they state that if a missing box is not reported within 30 days of processing, it will NOT be their responsibility to replace! So confusing! So, I wrote them today to find out what’s going on with my box. They did charge me and I got an email saying it was shipped, but when I go to my account, it doesn’t show nothing about my December box! Is their others who didn’t get their boxes yet either? Definitely nervous….

I am thinking of getting rid of Ipsy and doing a sub on look fantastic 🙂 So excited for this sub!

I don’t get charged any foreign transaction fees. I signed up in October and am locked in at $15.00 a month…such a good deal! LF is what a great beauty sub looks like…fantastic packaging and amazing products, worth every penny!

Yes, they are raising the prices. Here’s the email:

On the 29th of November at 1pm GMT, at the same time as the changeover to our December box, the price for the Lookfantastic Beauty Box subscription plans changed worldwide for all non-subscribers. At this moment in time we’re honouring existing price for current subscribers, so if you continue with your auto-renew you will carry on paying the current price you have been previously paying.

In an effort to improve the experience for customers (higher quality, more valuable boxes), we changed the prices of some of our subscription plans to reflect a more premium angle. We are working to improve the offering all round and investing in more premium products, box exclusives, better offers, more functionality like personalising boxes and in training a knowledgeable and pro-active customer service team.

Below are some answers to the most frequently asked questions, if the answer to your email does not appear below then please contact our lovely Customer Services team who will be on hand to answer any questions you do have.

What are the new prices?
The 1 month rolling is staying the same at £15, the 3 month is now £14.50, the 6 month is £13.75 and the 12 month is £13. (Specific per territory).

When will this happen?
The price change will take place at the same time as we switch over to the December box at 1pm on Tuesday the 29th of November.

What does this mean for current subscribers?
We’re currently honouring existing price for current subscribers. If you continue your auto-renewal subscription you will be charged the same price as at the start of your subscription.

What are you changing for subscribers ?
We are investing more in the Beauty Box experience for customers which will include more premium products, box exclusives, and more functionality like personalising boxes to allow you choose to choose 1 or 2 products.

If I have already turned off auto-renew, can I turn this back on?
Unfortunately no, we are investing in improving our service offering and this will be one of the changes made over the next year. If you would like to continue receiving boxes you can sign up again to any of our subscription plans online.

Hi Dayan, I’m not sure if it’ll go back down to 15. A few weeks ago I received an email that they were increasing their prices. But you definitely wont be disappointed. This has become my favorite subscription.

I forgot I ordered the Mystery box…Yeah! I LOVE LF…it is my favorite sub!

You will get this box. They don’t give a tracking number but you will get your box. LF is my favorite sub. You will love it.