GlobeIn January 2017 Box Theme Spoiler + Coupon

Globein CS is the best. I have always enjoyed working with them.

Happy to hear that. I’ve had a few “issues” in the past but their customer service has always been great to me and very helpful…that’s why I was surprised to read about all of the problems people were having and hopeful this was just a “glitch.”

I cancelled after December, in part because of their recent glitches. I like them a lot and love their business model, but you have to be able to deliver and I think they have grown too fast to do that reliably. Love should have been the default for existing customers as it has always been. If they could not do that, they should not have offered it as the monthly selection, but only as an add-on option or limited item that could be elected if available. Defaulting to old boxes is not acceptable.

It’s interesting that you say your default box was Threads and it was a box you skipped. I’m not a new subscriber either and my default option was Pamper – a box I had skipped because I didn’t like the contents. It sounds like they were running so low on Love that they went through their list and defaulted even long-term subscribers to boxes they had never received or skipped as if this was a great solution, perhaps not bothering or not caring to consider that the reason why someone may have passed on a box is because they simply didn’t like it. And on top of that they couldn’t be bothered to tell us what they were up to. We had to find out on our own. I’m sure they’ll issue a mea culpa later like they always do when stuff hits the fan, but it’s too little too late at this point. My feeling is that GlobeIn’s once great business practices have grown their customer base so much that they can’t keep up with the demand. So instead of limiting their number of customers to give all their subscribers a good experience, they’ve decided it would be better to rake in the money and give the majority of us a disappointing to sub par one. Well, I’m done with this experience and really wish I could immediately cancel. I’m just sorry that skipping this month’s box is going to prolong that. Sub boxes are supposed to be fun. When it gets stressful as you accurately say, it’s time to go.

I have been a subscriber for a while and my default is pamper right now. very upset.

Been a subscriber for a while and it wasn’t available neither. If they are that limited on supplies, maybe they should of had it as a limited option instead of a main box.

I skipped January, too. I am a new subscriber and sad to start the year this way.

How does this work out with billing, etc.? I don’t know if it’s too early and I haven’t had enough coffee, but I’m having trouble understanding the FAQ on skipping a month… !

I’m glad I read your comment. It reminded me to check mine and Love wasn’t an option for me, either. 🙁

That is really cool, but I would totally love to see more red or warm color options. 🙂 My house and kitchen have warmer tones. Those candles in the Comfort box would have looked amazing in my house if they were black, gold, and red!

Seriously?! I was just about to subscribe. Oh well…that’s what I get for waiting lol.

You can usually add an extra glass or mug etc. in the “add on” options for that month’s box. It’s not as good as them sending a set of glasses, but at least it’s an option.

I like it too! I was hoping they might have a nice planter maybe for a spring box…

I understand your disappointment but at least they are warning new subscribers as they sign up that they might not be able to get this box. And they aren’t taking it away from current subscribers. At least they are being up front and honest instead of bait and switch. They also explained that the problem with the tea cup was weather related and it’s hard to win against mother nature! And they are trying to do a good replacement with Le Souk since so many people like them. In my experience with Globein they always seem to genuinely want to make their customers happy and are disappointed too when something goes wrong which means a lot to me. Also, it’s gotta be alot harder to coordinate directly with artisans across the globe and buy relatively high volume orders for what they are used to (I’m assuming)….which I a great, life changing “problem” for these people in need to have! Remember, this isn’t mass produced junk you can buy at Walmart that’s always in stock. That’s why I love it!