Updates on Quarterly’s Return Policy
Thank you to everyone who quickly shared this email with me! Quarterly just sent out an email letting current subscribers know about upcoming changes in 2015 – the first of which is the change to their return policy:
Due to the custom and exclusive nature of our Quarterly boxes, we are not able to accept returns. If you are unhappy with your box and are a subscriber, you may cancel your subscription at anytime. If you received a defective product or are missing a product in your box, please contact us at firstname.lastname@example.org and we’ll gladly do everything we can do to resolve the situation.