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Macy’s October 2020 Beauty Box Update

MSA
ByMSASep 25, 2020 | 195 comments

Macy's Beauty Box
3.5 overall rating
95 Ratings | 23 Reviews

FYI - Macy's Beauty Box subscribers received a couple emails today. First, the box appeared to be out of stock:

Hi,

We're sorry, but the item(s) listed below are out of stock. If you were charged, you’ll receive a refund in the amount listed below. Please visit macys.com to find similar items.

You then may have received a followup confirmation email:

Hi,

Thanks for your Macy's order. Once your order is processed, we'll email additional details.

I reached out to Macy's Customer Service and it seems that this was an issue on their end. The October orders were automatically canceled but then quickly restocked which is why you then received an order confirmation. If you are worried about the state of your order, we suggest chatting in to Macy's with your order number handy so they can verify the status for you.

This October box will include:

  • English Pear and Freesia Spray
  • Peony and Blush Suede Spray
  • Blackberry and Bay Spray
  • Nectarine Blossom and Honey Home Candle
  • Wood Sage and Sea Salt Body Cream
  • Lime Basil and Mandarin Body Wash

Macy's Beauty Box is $15 a month. Each month you will receive five deluxe beauty samples, one bonus item, a collectible cosmetics bag and a $5 beauty coupon exclusively for Beauty Box subscribers, available for use online and in-store.

Check out our Macy's Beauty Box reviews to learn more about this beauty subscription box!

Starting at $15.00
Subscribe Now

Each month you will receive five deluxe beauty samples, one bonus item, and other beauty-related products. You'll also receive a $5 off $20+ beauty coupon exclusively for Beauty Box subscribers, available for use online and in-store.

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195 comments

Elle

I did get the Jo Malone box so excited for but my candle was missing, favorite fragrance. It took an hour with customer service to resolve, they only wanted me to send it back, of course I told them I knew they had no inventory left to replace it, which they finally admitted. I got a $5 gift certificate for credit but had to buy the candle on Ebay for $18. Not a good value this time. Don’t see spoilers for November up and it’s 10/26, what’s up?

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patsy

Hello everyone, do we ever know in advance what will be in the Macy’s Beauty Box for the upcoming month? Are spoilers sent out by MSA?

Thanks

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Velvet

The spoilers are on reddit. Someone posted:
Products:

Macy’s compact – It has a nice beveled mirror on the outside and a regular mirror plus a magnified mirror on the inside.
Peter Thomas Roth Instant FirmX Eye Full size is $38 and this is half size.

Anastasia Beverly Hills liquid lipstick in crush

Kiehl’s Calendula Serum Infused Water Cream

Clarins Re-Charge relaxing sleep mask

Too Faced Better Than Sex travel size mascara

YSL Mon Paris and Y

Adding: the coupon is $5 this time.

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Skk

That Reddit spoiler is from November 2019…

Erica

That post was from 11 months ago.

I’m wondering if there will be one for November… I’ve been checking Macy’s website and nothing.

MSA

Hi! That is the November box from 2019 https://www.mysubscriptionaddiction.com/2019/10/macys-beauty-box-november-2019-full-spoilers.html

Macy’s hasn’t released spoilers for the 2020 November box yet but we’ll post as soon as they do. Thanks!

sara

I believe that is last year’s November box. I have never seen spoilers out before they do their own reveal.

Dee

That is the November 2019 box.

Dee

That is the box from November 2019.

katie

Thanks Velvet!

JuJu

Oh, no, I take that back. What I bought back then was the Eye Renewal Serum. This otoh appears to be some gimmicky instant tightener.

I was wondering why the price is so low considering the Eye Renewal was $85 for half an ounce… On the other hand, now I realize why Macy’s had it on sale – the serum was discontinued.

patsy

Thank you so much, Velvet! I never think to check Reddit. This looks pretty nice to me!

JuJu

Oh, I love that eye cream from Peter Thomas Roth! I bought it once two years ago when Macy’s was offering it at 50% off (plus applied a $10 coupon we had from the sub that month, so it was a hell of a deal), and have long since used it up. It’s really very good.

Wish the lipstick was in a brighter color, though…

Re

Please, what is the email for customer service? Thanks

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Kristin

UPS insist they delivered to my post office even though tracking says it didn’t. My post office says they don’t have it even though it should have arrived October 5. I am pissed to say the least, Macy’s gave me a credit as box is sold out.

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Abby

This happened to me with an order I placed thru the Gap. I gave the post office my number to call me if they find it and I put a claim through to the post office 1-800-275-8777, you really gotta go through the ringer trying to get a live person but it’s worth a shot.

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Deliza

Oh Macy’s… I love this sub, but the jo Malone box arrived with broken with glass everywhere 🙁
We waited so long for this ray of light. Disturbing. I’ve Never had a broken perfume sample from Macy’s before. Another 2020 fail. Par for the course I guess.

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Wendy

When I opened my box, tiny bits of glass shards flew out of the tissue paper and landed all over me and my couch. I contacted Macy’s and was told Sorry, but due to Macy’s policy we can not issue a replacement box.

That’s it. Sorry.

I did not expect a full replacement box to be issued, nor a full refund. A little bit of compassion maybe? IDK, but surely not Sorry I can’t help you. What if the whole box was damaged? I’m expected to be ok with paying for damaged items?

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Michelle

I am so sorry they did that to you. Macy’s CS is seriously the worst. They’ve done things like that to me too. And to everyone who is saying that it’s because of Covid-they were awful before that.

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h

Mine arrived yesterday, but didn’t open until today after reading the comments and being quite alarmed.

The candle was very nicely wrapped in magenta paper. The colognes, cream, and sample were extremely well-wrapped separately in magenta paper. The mini bag was wrapped in clear plastic. Everything was in excellent shape. I’m extremely happy after reading the comments. I’m usually the one that winds up with a missing bag, lost in transit that never arrives, or a broken item that’s out of stock.

My $5 Off discount card was attached to the item descriptions booklet, in case anyone hasn’t found it but has the booklet.

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Tara W

I was happy to receive mine and everything arrived in good condition, thankfully. I found the candle to be very disappointing. The first day I burned it for 9 1/2 hours straight…and no scent. The second day I finished the candle, maybe 5 hours, I didn’t keep track of the total time, but there was some scent the second day, but it wasn’t pleasant (to me). The hand and body wash had a nice scent but was very impractical for me to try to use it out of such a small capped bottle, so I just added it to a pump bottle of liquid hand soap that was close to running out. The English Pear and Freesia just smelled straight up like a single note rose perfume. It also disappeared on me. The scent would be gone within 20-45 minutes. The Blackberry and Bay mini came across as a powder scent with a hint of citrus. It was ok. The Peony and Blush Suede ended up being my favorite of the three “sprays”. I haven’t tried the body cream yet. I’m really curious about everyone else’s scent experiences from this box. Again, I was really happy to get the chance to try it, but I guess I expected to be wowed a bit more.

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JuJu

Yes, I also only really liked the Peony & Blush Suede cologne, but then I REALLY liked it – I would be willing to pay full price for that when I run out.

And the other scents, while not my favorites, are still usable.

All in all, for $15 I can’t complain, and this was a good way IMO to sample the brand.

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Amanda

Mine arrived with one of the bottles shattered. I called customer service and asked for a replacement but instead I received an email with a shipping label. Do they want me to send back shattered glass? I still have it sitting in my office because it smells so good.

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Elle

This box sucks for people like me who are scent sensitive. I can’t use anything in this box 🙁

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Charlotte

I don’t meant to be unkind, but…why would you order a box full of perfumes/other products from a perfume brand if you’re scent sensitive?

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Jacki

I had no idea Macy’s was restarting the sub box until I received it in the mail… and I absolutely hate it all…. would never have chosen to purchase a box full of scents… horrible….

JuJu

I didn’t understand that either, especially when there were so many people who wanted the box and couldn’t get it.

Vicki

I’d love to buy it from you! I didn’t get one.

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SharonDK

I received my Jo Malone box today, the outer box was a little banged up, but all the products were in perfect condition. If you’re like me and wanted just this box, the deadline to cancel for November is tomorrow, 10/10.

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Andrea

Hi! Curious about spoilers for the November box. Has anyone seen anything about this yet? (Tomorrow is the cut-off to cancel and not get the November box.) Thanks!!

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The other Lee

They usually release full spoilers after it is too late to cancel.

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Nique

Good looking out! Thanks 😊

Andrea

Thanks The other Lee!

Barbara

My Macy’s Jo Malone box arrived today. Everything arrived unbroken. Amazing variety of scents. So pleased!

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Karen E Galvan

i haven’t recieved mine yet ,it said my box had a delay which is a bummer.

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Jerilynn

Waiting for mine too. Thought it would be delivered yesterday.

The other Lee

My box was shipped on Sept. 25th and it still isn’t here 🙁

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The other Lee

Got it today. All intact. The candle was loose and rolling around but everything else was well packed.

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Mik

I just received my box yesterday, so you should see it soon. I’m usually the last to get any subscription box…lol.

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Sam

I’m in the same boat. There hasn’t been any update from ups since the label was created on 10/1

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Liz

My box came today as well. The tiny sample of Blackberry and Bay was shattered and I am still feeling like there are tiny glass slivers on my hands. Otherwise, the scents are lovely and more complex than I expected.

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Laurie

My package came intact and is quite a lovely wee bunch of items. So I swapped my wee candle, cream and hand wash and am keeping the wonderful smelling perfumes that spray (because I love). It was a good investment and I’m thrilled with the beige bag that looks big enough to be an eyeglass bag! Quite happy!

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Nat

Got mine today. Nothing broken, although candle wasn’t wrapped at all. So very happy with everything. I am a long time subscriber. Never cancelling.

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Lee

My Jo Malone Macy’s box arrived today. Surprisingly intact. It was all put in a bigger Macy’s box separately and banging around loose. Some pink tissue paper, but it was a miracle it all arrived intact

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Helen W

My box arrived with the sample vial smashed. I managed to fish out the other items without cutting myself and am overall happy with this box.
The big question is – Any spoilers for November??

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Helen W

Thanks, JuJu !

JuJu

If I remember correctly they usually provide spoilers only at around the end of the month.

Tiffany

I forgot to also mention I also got a 5 dollars off coupon from any purchase on Macys. The bag it also tiny size but cute to use as a coin bag or for small take along stuff.

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Tiff

I received my box today and everything was intact good and nothing broken. Very tiny cute sized samples. The Blush and Suede perfume smells amazing. No wonder its expensive. Going to use sparsely.

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Amanda

Just got my Macy’s box today. Everything was intact and not broken. Upon opening it it smelled delicious, I figured something leaked. Nope all good! Mine did come with pink tissue paper.

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JenMK

I received my box yesterday, and the small tester cologne (blackberry and bay) and the English Pear and Freesia cologne were shattered. The package smelled amazing :0, and I just knew something had been broken. They are giving me Macy’s credit I believe, but I’m bummed they are completely out, and they cannot replace the items.

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CJ

I got mine today and the candle was melted everywhere. Such a bummer I love that scent and was so excited for it.

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Katie

Got my box today. Agree, bag is tiny but good for small things like hair clippies, q-tips, flosser sticks, contact lens case n tiny wetting solution, etc. In other words, things from the bottom of your handbag.
The candle and cream fragrances are barely noticeable but the sprays are strong enough.
Signed up just to get this collection and happy with it.

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JuJu

Received mine today, everything was intact even though the candle wasn’t wrapped at all!

Haven’t tried everything yet, but really love the Peony & Blush Suede cologne. With all the other perfume I have this size bottle will last me forever!

Wish the coupon was $10 instead of $5, but considering that it covers Black Friday can’t really complain too much. 😊

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Carla

I didnt get any coupon

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Vi

Carla, everything kind of poured out the box. The candle was not wrapped, the bag was wrapped in its own plastic and everything else was wrapped in pink paper. My description card is where the five dollar off coupon was. I hope that helps.

I really love everything. It all smells great! The little bag is adorable and very nice quality for it to be so small.