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FYI – Loot Crate Subscription Shipping + Billing Updates

MSA
ByMSAAug 8, 2019 | 61 comments

Loot Crate
3.2 overall rating
221 Ratings | 79 Reviews

Over the past year Loot Crate has had a lot of shipping delays with their subscription boxes so we wanted to do a quick update on the status of each subscription.

FYI - it's important to note that while shipping has been delayed on many crates (some going back as far as January 2019), Loot Crate is billing regularly, so there are instances where subscribers may have been billed for multiple boxes they have not received yet. For this reason, we are advising readers to hold off on subscribing to Loot Crate until issues are resolved.

Here are the estimated delivery windows for each crate:

Loot Crate used to have a page with all the shipping information but that is no longer active so we have compiled the latest shipping status for each crate below. Please let us know if we're missing anything! You can check the shipping estimate for your crates on your Loot Crate Accounts page. 

Active Crates:

Loot Crate - Shipments are on time

Loot Crate DX - April & May 2019 were both delayed but should be delivered now. July 2019 crate is delayed - New estimated ship date is the end of August.

Loot Wear:

  • Loot Socks - Delayed Crates: May 2019 (est ship date 8/20), June 2019 (est ship date 8/16), July 2019 (est ship date 10/30)
  • Loot Tees - Delayed Crates: April 2019 (est ship date 7/30), May 2019 (est ship date 7/30), June 2019 (est ship date 8/30), July 2019 (est ship date 9/29)
  • Loot Wearables - Delayed Crates: April 2019 (est ship date 8/16), June 2019 (est ship date 9/30), July 2019 (est ship date 9/5)
  • Loot For Her - Delayed Crates: April 2019 (est ship date 7/30), May 2019 (est ship date 9/6), June 2019 (est ship date 9/30), July 2019 (est ship date 8/30)
  • Loot Undies - Delayed Crates: December 2018 (est ship date 7/30), January 2019 (est ship date 7/30), February 2019 (est ship date 7/30), March 2019 (est ship date 7/30), April 2019 (est ship date 7/30), May 2019 (est ship date 7/30), June 2019 (est ship date 8/30), July 2019 (est ship date 10/30)

Loot Anime - April 2019, May 2019, June 2019 crates are delayed. New estimated ship date for April 2019 - late July, May 2019 - late July, June 2019 - early August.

Loot Fright - May 2019 crate delayed - New estimated ship date is early-August.

Loot Gaming - June 2019 crate delayed - New estimated ship date is mid-July.

Sci-Fi Crate - First crate ships August 2019

Loot Remix - Shipments are on time

Wizarding World Crate - Shipments are on time

Marvel Gear + Goods Crate - Shipments are on time

Deadpool Club Merc - Summer 2019 crate delayed - New estimated ship date is 8/1-8/15.

WWE Slam Crate - June 2019 crate delayed - New estimated ship date is 7/29-7/31. More info here

Hello Kitty and Friends - Spring 2019 crate delayed - shipped early/mid July. More info here

Rick and Morty Crate - New crate announced in February 2019. First crate is delayed - new estimated ship date is October 2019. More info here

Fallout Crate - June 2019 box should be shipped 7/15-7/30 and the August 2019 box should be shipped 8/10-8/15.

Elder Scrolls - First crate was meant to ship in June 2019 - new estimated ship date is September 2019

Equip by Loot Gaming - New subscription. No ship date for the first box.

Limited Edition Crates:

Batman 80th Crate - Shipping Winter 2019

Marvel 80th Crate - Shipping Winter 2019

My Hero Academia - Shipping Winter 2019

Adult Swim - Spring 2019 Box delayed - new estimated ship date is September 2019. More info here

Lord of the Rings - Three crate subscription is delayed. First crate was meant to ship in May 2019 - new estimated ship date is the end of July 2019

Cancelled Crates:

Halo Legendary Crate - Subscribers have until 8/12 to cancel their subscriptions before they're automatically enrolled in Equip by Loot Crate. More info here

Star Trek Mission Crate - Delayed crates should have been received or refunded in January. More info here

Firefly Cargo Crate - The last update we received was issued in January 2019 and the crate is currently unavailable. No estimated ship date for the November 2018, January 2019, or March 2019 crates.

Let us know if we're missing any information. And please let us know if you want us to continue posting about Loot Crate subscriptions. Do you still want to see posts for shipping updates, reviews, or spoilers? 

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Loot Crate is a monthly subscription for geeks and gamers. Each month they send 4+ items from your favorite pop culture franchises - including a t-shirt every month and more licensed and exclusive items. Expect collectibles, gear, figures and more – $45+ value in every crate
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61 comments

Angelina

I’m still waiting for my November Wizarding World crate and my account on Loot Crate says that it won’t ship until the middle of January.

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Mad dad

I would definitely not recommend loot crate
I am waiting on loot for her boxes I got a year subscription for my daughter and
All 7 so far are now saying Dec they just keep pushing them all a month when they fail to ship
7 boxes !!! Not one received it’s just a massive scam
And the only reply I get is a very blanket reply saying they are struggling to catch back up but assure me all will arrive in time
I feel like I have been robbed blind
Shame on you loot crate you robbing gits

So to all who read this !!!! DONT BUY ANY CRATES!!!!!

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Tyler

Just read a news article stating that Loot Crate has laid off all but 60 employees & filed bankruptcy. They claim they’ll continue sending out crates, but it’s probably dead so people should probably cancel while they can so they don’t blow money & get nothing.

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Lisa Scott

My Loot Wear For Her subscription is delayed as follows:

THEME: NEMESIS
CRATE MONTH/YEAR: MAY, 2019
EST. SHIPPING: OCT. 10- OCT. 15

THEME: SHOWDOWN
CRATE MONTH/YEAR: APRIL, 2019
EST. SHIPPING: JUL. 30- AUG. 15

I’m sure I’ll be getting an updated delay for the April box shortly. So frustrating.

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Dianne

Am waiting on April and May’s Loot For Her. Almost 6 month’s on my ship dates. April’s is shipping this month. Mays is shipping in October. It will be worth the wait only if I get them. Waiting.

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Jynx

Loot crate is not actually on time anymore. I’m still waiting for June SB’s July. It says itll be shipped all at once in August though.

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Sally

The april 2019 new beginnings loot anime crate is now delayed till august 25-31.

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Sally

The loot anime crate is now delayed till august 25-31.

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Jenny

i can tell you that the normal loot crate IS NOT ON TIME. its been a month behind for half a year now its two months behind. im still waiting on june 2019 and it norm be shipped end of july….now its end of aug. i have july aug and sept boxes left after this and im done. they just keep going up in price and doing longer delays and giving you less. they used to be great and now they just horrible. dont even start a sub with them.

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Ellbee

To update on my previous comment, I did in fact get all four of my refunds! I had to send several emails and threaten to report them for fraud several times, but they showed up in my bank yesterday! I got refunded for loot for her, socks, undies and tees, most of these subs go back to 2018 and I haven’t received a single item with the exception of some undies. I’m glad I got the refunds and I am done with Loot Crate!!

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Cat

I finally got refunded for lootwear not shipped from February, has to go through the BBB and file with FTC online shopping fraud. Sent 60 emails demanding a refund, just full on spammed til I got refunded. Not sure if it was that in the end or my BBB complaint (as they showed it as refunded when they finally replied to that.

Such a scam and it’s sad because LC was great for years.

Then they had all the Glassdoor reviews where employees were saying how they weren’t paying off their vendors. The were marketing new crates and taking in money to pay off the debts to vendors to get their merchandise to finally ship out to customers. Totally shameful.

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Cortney

I think posts on shipping updates or crate statuses would be appropriate but I agree with other posters to no longer post spoilers or promotions for lootcrate.

Reviews would be fine as long as they include a strong disclaimer, plus that way people can see If items are repeats or what the quality is, ect.

at this point I’m pretty sure I’m never going to see my loot for her wearables.

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Jess

I wonder if they are delaying customers who cancelled a pre-paid sub more than they are delaying active subscriptions because my husband and I both did 6month or one year subscriptions back in February (because we forgot to cancel the previous year’s sub) and then we quickly went in and cancelled but are still owed the 6 month or year crates because it had already charged us. However, we are missing several ones you don’t have on this list so I wonder if some people are being delayed while others aren’t being delayed as much. My husband did 6mo of the regular loot crate and is still missing June’s box and July is delayed also, while I did 1 year of loot socks and I am missing everything from March on (march, april, may, june, and july) and it still says they are all delayed under my account.

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Matt

Everything is being delayed no matter what.

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BeeRook

Accurate.

Holly

Pretty sure that no June or July Loot Crates have gone out to anyone. That line about Loot Crate being caught up is not true at all. May was the last box shipped out to anyone and it did not contain a T-shirt. Plus they changed the wording on their website so that it no longer says that all Loot Crates will contain a T-shirt which is super shady. It’s the only reason I signed up.

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JJ

Has anyone else noticed this is exactly how things went for Nerdblock before they shut down a few years ago?

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Holly

The Nemesis Loot Crate box for May did not have a t shirt and all boxes are supposed to have one. This was not mentioned in the review or here.

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Kaila

They no longer do shirts in every crate. They commented on facebook sometime late June or early July, due to some polls people aren’t intrested in shirts every month but would rather have more or better items. Loot Crate suggested people to look at Loot Tees (which I would recommend you didn’t, i haven’t received a shirt since March).

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JJ

That’s pretty interesting given they started putting shirts in every crate due to customer demand. And its ironic that the “better items” are just excess stock from past crates. Loot crate used to be so good and its sad to see have bad they’ve gotten.

Ellbee

Yes I noticed that as well and wondered why it wasn’t mentioned! All loot crates contain a T-shirt, this one doesn’t AND it has repeat items??

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Holly

Things are heading downhill fast – asked for a refund on all my remaining boxes. I’m spooked.

Kevans

Shameful

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Oj

Cancel. I had a year paid and got my money back for all the crates I didnt receive. Email them enough and they will do it. This company is going out of business. Their service is horrible! So sad, because a year ago it wasnt like this.

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Angela

Liz- my May loot wear for water for her keeps getting pushed back and now it is for Sept shipping.

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Angela

Not sure why my phone changed her to water? 😅

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Marlene

I loved getting Lootcrate, but all the shipping issues made me cancel every subscription I had.

I’m still waiting for two Loot for her items (April and May) and I have very little hope that it will ever arrive. I am beyond pissed that the shipping date for the May one has been changed to September. Absolutely ridiculous.

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Esummers112773

I got up til marches loot for her. After that nothing but ive payed til august. My loot wearables im missing my march and april. Wearables.

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Kboom

Just so you know, the actual Loot Crate subscription is still not shipping on time so you have false information listed. I was subscribed for three years before I cancelled this June. I received my April box in June, my May box in July (mid July to be exact) and my June box won’t even ship until August. The April box had three “prints”, a box of metal straws, a t-shirt and a Red Bull. That was $24.95 a month to receive that. An item was missing due to “delays with the supplier” and that issue still has not been resolved. Then, knowing the crates were running three months behind, they upped the price to $29.99. May’s didn’t even have a t-shirt because supposedly (according to customer service) they did a poll and more subscribers said they’d rather have collectibles than t-shirts. Said crate had two collectibles and two books. They basically took an item away with no replacement. Not worth it at all.

TL;DR Regular LootCrate subscription boxes are running about three and a half months late, items missing and no t-shirts.

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Matt

And the books were old overstock items.

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Sarah

My subscription ended in May and I’m still waiting on 3 of my loot wearables + socks (March, April & May, the March one has changed from being shipped to being an upcoming shipment multiple times). I don’t think I’ve ever received anything on time…

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Sarah

Technically the first Lord of the Rings crate was advertised as shipping in March, but they claim it was a mistake, so they’re even more delayed than they appear. Mind you, they were taking preorders for the LOTR crate in 2018!!

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nonya

This is crazy, how is this all even possible??? And I thought fff’s shipping was bad, this 1000% takes the cake. Thank you Liz for warning your readers! I agree with others to suspend spoilers and reviews until/if it is all sorted out…and I agree with those suggesting to those owed to do a chargeback while there is still time!

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Ellbee

I have undies from 2018 that haven’t been delivered. I recently contacted them and demanded a refund for all four of my subscription for which I haven’t received a single delivery. I told them if I did not receive refunds, I would contact my bank and be refunded through them, as well as filing fraud claims. First they offered me a 20% discount on my next renewal! HA! After I repeated what I was going to do, they said I would get my four refunds. If that doesn’t show up in my bank this week, I am going to go ahead and contact my bank. I have believed they are running a scam for a long time now, using the money from new subscribers to try to fund previous orders. I do not think it’s correct to keep advertising for them on this site while they are having issues of this magnitude.

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LC subscriber

Actually the regular LootCrate is behind schedule.

I’m not sure if the May or previous boxes are suffering delays but the June Toybox crate is “Slated” for a July 30-31 window.

Unsure if July base LootCrate is having slowdowns but seeing how the June one is, i imagine so.

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Tyler

Actually when Aug 3rd came around and I still hadn’t heard anything I emailed them about the June crate and was told it would ship Aug 30-31. Who knows if it’ll actually ship then, since I was originally given a July 20th ship date the first time I asked them for an update. 0_o

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Jonathan Perkins

So is the June crate shipping on July 30? I canceled before they billed me again on July 25 but I am still owed two crates

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Mary

I vote for MSA posting shipping updates but no more reviews or spoilers for Loot Crate.

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