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Looking for the latest spoiler for this box? Find it here:
UPDATE - this box has sold out. You can sign up for the waitlist for the next box here. And if you are looking for a similarly priced box that focuses on giving back in the meantime, we recommend checking out CAUSEBOX!
The Cost: $54.99 (This is a one-time purchase box, but they may be launching a subscription in the near future)
The Products: "You’ll get a box full of fun, unique, amazing products that I love and want to share with you. I also wanted to focus on brands and products that do social good. And, to top it off, LottoLove has made a donation to The Ellen DeGeneres Wildlife Fund because it believes in this cause."
For 17 years, Ellen DeGeneres talk show guests, viewers, and audience members have all felt the same unifying experience when they watch The Ellen DeGeneres Show one that lightens their moods, lifts their spirits, and makes their hearts smile. To share this experience with people everywhere, Ellen h... read more.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
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Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.
I tried to upgrade by subscription and when the link didn’t work I bought a new subscription and then the link worked.. I cancelled the new subscription immediately and they wont respond to my email at all… I cancelled way prior to them charging my credit card… true rip off!!!
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Vee
So I’ve already received this box for a few weeks, and just NOW on 11/20/2018, I’ve been charged. I cannot find the original charge for this box in my account.
Anyone else have this issue??
Just wanna make sure I’m not being double charged.
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Jen
Same here. When the orders were placed, an authorization for payment was on my card and typically, that payment would then process when the order was shipped. It appears someone forgot to actually process the payments at the time but once the authorization is made, companies have 30 days to process the payment. How this authorization/payment process works is really confusing for people but that’s how the credit system works!
It’s a rookie mistake for sure, but this was their first time doing something like this so I think it’s understandable that mistakes will be made. There are so many things that can go wrong and considering how many people were trying to cancel (even though they clearly stated no refunds) and how many emails they were receiving, it doesn’t surprise me one bit that things got mixed up. I’m sure they’ll use it as a learning experience if they decide to move forward with more boxes (which I hope they do because I loved my box and the cause).
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shakingmyhead
Same thing here. I am very annoyed and am sure I saw my two box charges go through when I purchased. I am on a tight budget and keep close track of everything.
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DanielleL
I was charged on 11/20 but I wasn’t charged the first time. I have been waiting for the money to come out. Kinda odd.
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Sabrina
Yes! This happened to me too. I sent their customer service an email. I can’t believe they charged me a month later I could have sworn I saw an original charge when I purchased the box but I also can’t find the original charge on my bank statement. I was hoping maybe they decided to release another box and charged me for it. I thought maybe I signed up for it and didn’t realize it at the time. I really loved my be kind box. But being charged a month later is ridiculous.
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Jen
I received my box yesterday. Really happy with it! I would buy this box again if they decide to do more. (And I don’t watch her show so this is based on the box contents as opposed to being a fan – no offense, I just don’t have cable!)
Also, for those wondering about shipping, I never received a shipping email. I found the tracking when I checked on my order from the original order confirmation email.
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Erin617
My box arrived yesterday. I’m really happy with it. Maybe not an exciting box, but thoughtfully curated. Anything you don’t like, is very shareable.
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Kristin
Anyone know when this is supposed to ship?
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Kristin
Sorry no idea why I couldn’t see these posts before I posted!
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Cindy
Got a shipping notice from FedEx (not from the sub). Should be here on Saturday.
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Anne
No shipping notices from anyone and my order page still just says confirmed. 🙁
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Adele
I just realized the necklace is from the same jeweler that made the necklace Liz Lemon wore and I loved hers. Not big on it saying love and maybe I can turn it around, but I’m very happy to get something from that brand. I forgot I was getting this box until now when I just received my shipping notice.
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Ren
Haven’t gotten a shipping notice from Be Kind Box but I did from FedEx Smartpost. Mine should be delivered on Friday, October 26th.
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Christine
I just got my shipping notice should be here This Saturday
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Randi
Hit me up if you want this box. I haven’t had mine ship yet, so I can put your address. randi (period) rochelle (at) gmail.
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Trisha
Did anyone get their box? Mine still hasn’t shipped out yet.
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Sabrina
I just got my box today. FedEx said I was supposed to receive it this Saturday so excited it came a couple days early! I already opened it and absolutely love everything in it! Especially the oil diffuser and I think the Lotto Love scratchers are Awesome! My 6 year old was very excited to scratch them for me and even more excited when he found out we’re helping save gorillas 🦍❤️
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Sammee
You may want to look up your order confirmation email and click the view status button. I never got a shipping notice either but the status says it has shipped and there’s a tracking number.
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Christine
I have not received any shipping notice either.
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Cindy
I tried emailing them to ask about shipment/tracking. After two days the email came back undeliverable. I used their customer service email. Why have a customer service email if it doesn’t work?
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Michelle
Hello Cindy,
I just saw your message here on MSA and I am so sorry the link you had did not work. Please use this email: [email protected] or call us directly at +1 (855) 257-8182 and we’ll help you shortly.
Left a voice mail as no agents are available to answer the phone.
Cindy
Hi Michelle,
I can just ask here since you are monitoring these pages. Please let me know when the box will ship and what shipper (Fedex, etc.?) is used and if tracking information will be given. I know several people on this board have the same question. If it matters, I placed my order the day this first appeared on this site (before it was on the tv show).
Thank you for your assistance.
Redhed36
My guess is they got bombarded with emails with people wanting to cancel and they shut the email account down. They are not used to Suboholic. We don’t play. Lol. I was not one to call.
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Cindy
I found the website for either her show or her shop (not sure which) and I emailed to that one yesterday. Still waiting for a response (or another message failure I guess).
Really, I don’t want to cancel I just want to know about shipping.
Debbie
I was charged for 2 boxes instead of 1. I’ve tried emailing them FOUR times to fix it and have yet to hear back from them. Shady.
So buyer beware if Ellen has other boxes in the future. This box has NO customer service.
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Michelle
Hello Debbie,
I just saw your message here on MSA. Please use this email: [email protected] or call us directly at +1 (855) 257-8182 and we’ll respond back to you today…I promise!
Does anyone know when this ships or from where? I have an unidentified package headed my way via USPS from NY and wondering if it is this.
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Cindy
Still looking for this information. The package from NY was not this.
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Tiffany
I’m looking to buy a box off of anyone who wants to sell theirs! 🙂 Email me at chen776 at usc . edu if you’re interested
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MJ
So excited! Mine is already on its way. Super impressed with the turnaround for this box and the products inside. Won’t use them all but all worth it!
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Cindy
Did you get a tracking email?
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Christine
It’s a great box I’m also impressed on how it sold out so fast! I feel bad for the ones that didn’t get the chance to grab one especially with all the disappointed ones trying to cancel 🙄 Even if I don’t use something I can gift and glad a portion goes to charity which was the whole intention for the box anyway. Everything in this box has quality, value and I see myself using every single thing .
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Janet
Mine has shipped. It’s coming to California from Michigan, due to arrive next week sometime. FedEx smart post, so will probably be delivered by USPS. It’s on its way. And I’m jazzed!
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UltraViolet
I have a ton of boxes, subscriptions/products and would love to be put on the swap site. Is there a way to get on it faster or is it possible to at least open up the site to get some people off of the waiting list? I have lots of goodies I don’t need and I would rather give them up here than to sell them off of Ebay.
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Sharon M.
Do you have the be kind box? I would buy it from you if it’s affordable?
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Annette
I bought this before the Spoilers came out. I was a bit hesitant, but am happy I bought. I see so many unhappy people now since the spoliers came out.
I want to thank Liz and MSA….I believe that since MSA helped with the surveys MSA may have been given a jump on being able to order this box, and how lucky were we to be given this chance??!!!
Once Ellen previewed this box on her show the box sold out very quickly, if it hadn’t been for MSA I think a lot of us never would have gotten this box!!!!
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Janet
Cheers for MSA!!! And Ellen, too.
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Sabrina
So true! I’m so grateful for MSA giving us the heads up. I also ordered before any spoilers and I’m so happy helping out a good cause and getting all these amazing items! I will use everything in this box❤️🦍❤️
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Nicole Black
Please reply if you bought a box and are trying to sell it! I will happily buy from you plus shipping costs.
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Lauren
I just got a delivery failure message from their support address, so I guess I’ll be getting this box lol. Anyone else get a delivery failure? I sent from Gmail.
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Michelle
Hi Lauren,
I just saw your message here on MSA and I am so sorry the link you had did not work. Please use this email: [email protected] or call us directly at +1 (855) 257-8182 and we’ll help you shortly.
I got a delivery support errror yesterday about 1pm PST. I thought it was kinda strange because it was 5 hours after I sent the message.
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Michelle
Hi Cay,
I just saw your message here on MSA and I am so sorry the link you had did not work. Please use this email: [email protected] or call us directly at +1 (855) 257-8182 and we’ll help you shortly.
Did you email the support@bekindbyellen too? I sent mine yesterday in the AM and got the message from Gmail today, saying they’ll try for another 47 hours
Nicole Black
If anyone bought a box and does not want it, I will happily buy it from you! Please reach out and we can work something out.
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bunnygirlbrem
Hey, LottoLove ~
You have a typo on your homepage: “sractch off.”
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Julie
For those people saying “don’t buy a mystery box if you’re going to complain”…I feel like it COULD have been a mystery box and maybe we would’ve been pleasantly surprised next week when we get the box. But the fact that they sold it as a fun, unique mystery, and then the NEXT DAY spoiled all the contents, was just weird. Why didn’t they sell it with the contents listed and let us make the decision? This way, it was a mystery box for one day for no good reason.
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Smurfyblue
Unique is in the eye of the beholder. Some people do think it is unique. And really what would you think is unique? May this be a lesson learned for those disappointed.
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Christine
I could be wrong but I don’t remember it saying it was a “mystery” box. It seems like they could not put the spoilers out until Ellen revealed them in her show then after the show they were able to put spoilers up on MSA
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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.