Rachel Zoe Box of Style Winter 2016 Review + $20 Coupon


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The Rachel Zoe Box of Style from The Zoe Report is a subscription box from Rachel Zoe. Each box includes a hero item which is revealed before boxes ship, and other fashionable items and accessories, plus a few beauty products and styling tools, too. I am a huge fan and love her taste, so this is one of my favorite style subscription boxes!

This box was sent to us for review purposes. (Check out the review process post to learn more about how we review boxes).

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The packaging on these boxes is always amazing! (Each item is individually wrapped in silver tissue paper.)

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The Subscription Box: Box of Style by The Zoe Report

The Cost: $100

FLASH SALE: Use coupon code WINTER20 to save $20 off your first box!

The Products: “Every season Rachel and our TZR editors will hand-curate more than $300 of our favorite fashion, beauty and lifestyle items.”

Ships to: US, Canada, the UK, and Australia

Check out all of my Box of Style reviews!

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The box comes with an info booklet with Rachel’s styling tips, and a letter from her introducing the box.

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Now, onto the items!

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Dylanlex Zoey Necklace – Retail Value: $200

This is a custom collaboration piece with Dylanex and Rachel Zoe!

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This item is boxed and ready to gift, too!

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This is one of my favorite Box of Style hero items of all time – it is STUNNING!

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The Dylanlex necklace is 13 inches long end to end with a 3.5 inch adjustable clasp, it is made of antiqued plated silver and Swarovski crystals. It can be worn as a collar/bib or as a choker.

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The quality of this piece is amazing – it will be my go-to piece for holiday parties! (And the ball chain detail keeps it casual enough to wear to less formal events, too.)

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And here it is on to give you a better sense of scale:

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The booklet also includes a coupon code for 15% off select styles. (Find styles at dylanex.com/zoey.)

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Sunday Riley Tidal Enzyme Brightening Water Cream – Retail Value $65

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The Sunday Riley brand is expensive (for good reason – their formulas are amazing), so it’s a rare treat to see this line in a subscription box!

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This cream is SO hydrating! It’s infused with cucumber so that scent adds to the spa-like refreshing vibe of the cream. You can use it as a day cream, night cream, or even add a little over makeup to hydrate your skin and give you a dewy finish.

It’s a perfect beauty item for dry-weather skin, and I’m already a little addicted to it!

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Soia & Kyo Olivia Cable Knit Hat – Retail Value $50

Subscribers get to select their color preference for this hat:

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(Box of Style sent me each hat to show all options in the review, but subscribers will receive only one hat in the box.)

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This cable knit hat is warm and cozy! Plus, I love wearing beanies in the winter – no worrying about bad hair days!

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The booklet also includes a coupon code for 20% off sitewide at Soia & Kyo. (Excludes sale items. Expires February 15th, 2017.)

Here it is on:

 

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Knit hats can sometimes have a slouchy, informal look, so I like that this cable knit pattern has a more sophisticated look to it. 

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D.L. & Co. Birch Candle – Value $50

This is another exclusive collaboration made just for Box of Style subscribers!

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The Birch scent is described as a blend of Amber and Birchwood accented with oak, cedar, and vanilla musk.

I love the sophisticated pine scent – it’s officially one of my favorite winter candles!

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The booklet also includes a coupon code for 20% off sitewide at DL & Co. (Expires February 15th, 2017.)

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And the actual candle is a classic black glass vessel with gold metallic letters.

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This is a big candle, too! (8.3 oz.) Here it is in my hand to give you a better sense of scale:

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(I love the clear glass base, too.)

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Dagne Dover Leather Card Case – Value $50

I love that this exclusive collaboration also has a stylish gift bag to go along with it!

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This card case also comes with a 25% off coupon code. (Expires December 2017.)

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This case is much more substantial than I was expecting!

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It has a back pocket and two inner card slots:

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Plus! The inside of the case is lined in leather, as well! That’s a high-end touch, and makes this card case feel much more special.

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I’m planning on using this for business cards, but it could work well for a slim wallet in an evening clutch as well – there’s room for cash and a few cards!

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Clinique Lip Color + Primer in Berry Pop – Retail Value $18.50

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The booklet also includes a coupon code for 25% off sitewide at Clinique. (Expires February 15th, 2017.)

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This is a gorgeous berry hue – the formula is moisturizing and heavily pigmented, too. Here it is swatched:

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And, for the final item, we have a Spotlight Product:

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This Spotlight Product is sponsored by Juicy Couture Fragrances:

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And it’s a perfume mini!

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Juicy Couture Viva La Juicy Perfume Mini – 5 ml Value $7.40

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I’m always happy to receive perfume minis in subscription boxes! I don’t wear perfume that often, so this is the perfect size for me, and the mini bottle designs as so cute and perfect for display on my vanity.

This scent is described as a blend of Wild Berries, Mandarins, Honeysuckle, Gardenia, Jasmine, Amber, Caramel, Vanilla, Sandalwood, Praline.

Verdict: I think this is officially my favorite Box of Style of all time. Every item is such a hit for me, and I love that they included a home/lifestyle item in this box, too. (You can’t go wrong with a luxe candle in my book!) Plus, this box seems so perfect for winter without feeling like we’ve seen these items so many times before.

What do you think of the Winter Box of Style?

FYI – this box is still available if you subscribe now – use coupon code WINTER20  to save $20 off your first box!

How do subscribers rate Rachel Zoe Box of Style?

209 subscribers rated this subscription
3.3
out of 5 stars
Shipping
Customer service
Retail value
Quality of products
Curation
Ease of canceling

Do you subscribe to Rachel Zoe Box of Style? Add your rating now!


Written by Liz Cadman

Liz Cadman

Liz is the founder of My Subscription Addiction. She’s been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

Posted in Australian Subscription Box Reviews, Canadian Subscription Box Reviews, Rachel Zoe Box of Style Reviews, Subscription Box Reviews, Subscription Boxes for Women, UK Subscription Box Reviews| Tags: rachel zoe box of style | 187 comments

187 Comments

  1. I tried to cancel in Dec. By doing everything I could. Apparently it didn’t work as I was just charged $350. I am livid and will probably have to take this up with my credit card company. This is absolutely unacceptable. In no world should I be dealing with their incompetence.

    • Try posting livid comments on their Facebook page or Instagram. It’s what FINALLY got several of us responses, after repeated unanswered emails to their customer service…and good luck!

  2. My first box! I ordered it in late January and they said the vanilla hat was sold out. I chose black, which is fine because I was leaning towards black anyway. But…when it arrived, I got the vanilla hat. I kind of wanted the black, but since the vanilla seems to be in demand, I guess I’ll keep it.

    And I just ordered the full size Juicy perfume! I love it that much.

  3. It has been over a month now since I requested to cancel this sub and it still shows Active. I actually loved my Winter box but am beyond fed up with their customer service or lack there of. I honestly don’t understand what is going on. I had this sub in a previous season and canceling was a breeze and actually done the day I requested it. How did the CS fall off so badly?!

    • I feel like the box still has quality items but I think something is going on. Their payment processing doesn’t work & no one responds to emails. Just like Nina Garcia, it started out strong but it seems like it’s slowly going downhill. When they FINALLY responded to the issues I had on their website, I didn’t bother buying the winter box. I don’t trust them with my credit card information. I am curious to see what happens with this box.

  4. I received a $10 coupon today, not a big deal, but I really NEED this box, love Sunday riley cream, the necklace is awesome, the mini wallet… loveee every single item. Thanks to this blog,because I almost almost subscribe to it, thanks to everyone who review it here. The box looks really luxurious but a luxurious box wouldn’t be treating their customers as they did and still doing. Think the writer of the blog should advertise about it, think is just an ethical action. Thanks!

    • I completely agree with you!

  5. Liz,
    Do you have a current promo code for new subscribers?

  6. I ordered Dec 16th for my wife. My CC was charged even though the address was messed up by their website even though I had entered it correctly. The package was shipped via Fedex then returned to California because they had the address wrong. Now it’s nearly a month later and I’ve been contacting them daily but no response. I’m out $349 and have no idea how to get it back, plus they put me on a yearly subscription and I can’t back out of it. Stay away from this company!!!

  7. I have to confess that I am obsessed with this winter box. I’ve loved every box including the first one I missed out on. And now I’m worried that this box will go away due to all of the customer service issues. Facebook and Insatgram show that many people are still waiting for their boxes to arrive and are still waiting for someone to contact them. I simply don’t understand why Rachel Zoe has not addressed the obvious issues with her box. If she ordered and paid for something from someone and never got the product and couldn’t reach CS I wonder how she would respond. It’s just hard to believe that she seems to be ignoring the whole thing. It is after all her name on the box.

    • I’m one of those angry Facebook people, who turned into the person I never wanted to be…calling a company out on Facebook. It worked, however. I won’t go into all the boring details (they’re probably listed in various posts below) but long story short…I am still waiting on my winter box (paid for in November.) I didn’t get a response until I called them out on FB (after waiting several weeks of multiple unreturned emails). After being promised by CS that my box would be overnighted on Tu, on Thurs when still no box I made another annoyed plea on FB. Yesterday I finally got some answers. So here is the scoop…(and this is my interpretation of what I was told, not the exact words of their customer service) the bottom line is that Box of Style was massively unprepared for the HUGE response they got to their holiday promotions. Their system technology couldn’t handle it (my issue is that the system has bounced me out, not recognizing my subscription, even though I’ve paid), and the customer service reps are 100% overwhelmed. There are very very few cs reps, and nowhere near enough to handle the HUGE increase in subscribers they got in the past 6 weeks or so. They are trying to hire new reps, and get the system glitches fixed, but in the meantime the uptick in the number of emails they’ve been getting has been more than they are able to handle. They are way behind. (And then people like me are sending repeated emails, since we haven’t had our original emails answered…and thus increasing the workload/decreasing the response time.) I suggested that all it would take was a mass email to subscribers explaining the situation, to appease the majority of us…but apparently even though it seems like a huge percentage of subscribers are being affected, (because we’re the vocal ones) it is really a very slim minority. So that is what is going on. They have grown so fast that they’ve been unable to keep up with it. They’re working on making it better, but it sounds like it is still going to take a while to get responses to emails. The answer to why it took calling them out on FB in order to get a response was that RZ has a separate “social media” staff that is different from the CS staff. So CS staff is busy slogging through all our angry emails one by one…but it’s my impression that the social media staff, in efforts to get those of us airing our angries on FB to settle down (and not make BOS look bad by airing our angries on FB 😉 ) help to “bump up” our requests. So in other words, the squeaky wheel gets the grease. I’m still annoyed about the whole situation (and still don’t have my box…hopefully Mon or Tues) but after hearing the explanation I do feel bad for the customer service staff. I hope Box of Style can get more people hired, get their technology properly functioning and get things together. The box itself is great…I’d hate for it to fall apart due to these types of issues.

  8. Has anyone had their cancellation request honored lately?? I know a few months ago they were offering $50 off the next box to get people to stay. I requested to cancel weeks ago and have heard nothing. My account is still “active”. I wish Liz would address this with them. If we want to cancel, we should be able to. This is not right…

    • I agree with you, I’ve even tried to remove my cc info from their site and it won’t allow me to do that, there are multiple rules being broken here, where else do we have to go??

    • I’ve submitted two requests for them to cancel my subscription and I’ve heard nothing.

  9. After I left several negative comments on Instagram, someone with the @tzrboxofstyle account offered to help me. Fingers crossed.

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