Loot 4 Fangirls + Gears of War Limited Edition Crates Billing Issue – Check Your Email
FYI – there was a Loot Crate billing system technical error that resulted in anyone who bought the Loot 4 Fangirls or Gears of War Limited Edition Crates to be charged again. Loot Crate is aware of the situation and currently processing refunds. They also are giving $15 Loot Vault credit to anyone who was mistakenly charged. Here is the complete email:
Unfortunately, due to a billing system technical error, Looters who purchased either the Loot 4 Fangirls or Gears of War Limited Edition Crates were rebilled. We apologize for the possible temporary charge to your credit card or PayPal for either of these crates that you have already received.
Our teams are working overtime to reverse this as quickly and as reliably as we can. We will continue to investigate the cause with our billing partners to prevent this from happening in the future.
We are refunding Looters as soon as possible and many may already see the reversals.
PLEASE NOTE: PayPal refunds may take slightly longer due to the process, if you do not see any changes in 2-3 business days and have an urgent issue, please contact support using the link or e-mail below.
We are so sorry for any frustration that this may have caused you. As an apology for this unfortunate incident, we would like to offer you a $15 Loot Vault credit to acquire an item of your choosing. Enter the unique code below at checkout to redeem your credit at http://vault.lootcrate.com