Macy’s Beauty Box September 2017 FULL SPOILERS!

I actually like the Macy’s box and will use every item I’ve received. However, when I tried to use the $5.00 for an on-line order, the coupon code was not in my on-line Macy’s wallet, and when I tried to add it, it was not recognized. Has anyone else had this issue? Also, if the August coupon expires on September 30th, can I double up on the August and September coupons for one item…assuming I can get it to work? There are items on-line that I’d like to purchase but they aren’t available in-store, so that’s not an option.

I thought about subscribing to this box but decided against it because I am subscribed to Ipsy, with whom I already have a plethora of bags from. But after reading all the comments about billing and customer service nightmares, I am glad I decided not to subscribe……..and I never will. I do feel bad for everyone who did subscribe and are now dealing with this nightmare subscription box. Also, this month’s box looks very bleh to me. I would have thought that because this box was $15 a month the box would be a lot better. Ipsy, Birchbox, and Sephora Play are all better than this box in my opinion.

Also I already received my September box 😬😍 just got it yesterday 9/2! That was fast! The bag is even cuter in person

I’m actually liking the Macy’s boxes, the bags are super cute, so much better than Sephora or ipsy bags. I can use most of the items, but I do agree the 15 price tag is a little steep, it really should be 10, thinking maybe it’s the bag quality that causes the higher price? Hopefully the value/items will get a little better, I’d like to see more high end samples in the future. I figure it’s only their second month so I’ll give them till the end of the year as someone mentioned earlier. Also on the charges, I also noticed they charged me twice, but the next day my bank account was correct with only 1 charge so they must’ve had a glitch or something, I did not have to contact them thankfully. Sorry for those with cs and billing issues, hope they fix those for everyone

Although this may be a boring box month, I will use every product in it. The best thing about the Macy’s beauty box is that when they charge you, they actually ship it!! I am so tired of being charged on the 1st by Ipsy, Boxy and Sephora, only to wait two weeks for shipping. I was charged on 8/28 and received 9/1, love that! Plus the $5.00 code can be used for any beauty product with FREE shipping, hello, I got a MAC pigment on clearance for 5bucks +tax, win for me.

Got my first box today. Love the cosmetic bag itself, (I’m a sucker for those). Can’t wait to try the Laura Mercier primer! It’s a good size too. If I don’t use the rest of the items, my two daughters will.
Hope the customer service and billing improves.

i am DONE with them. not just this box but Macys in general. i have gotten such a runaround and they are telling me my BANK is WRONG not them !!! i told them how theY double charged me, charged me on the 25th (twice) !!! WHICH IS AGAINST THE AGREEMENT ETC but they will not make it right and don’t care. i cancelled today and got an email as proof but i’m still going to tell my bank not to accept any charges from them just in case. i’m writing a letter to the bbb and ripoff reports but it doesn’t help my nerves any. i expected so much better from them. im disgusted in what they call customer service.

Really disappointed. I signed up after Aug bag had decent brands in it. But seeing Burt’s Bee’s and the Ahava, I immediately regretted it. I was SO disappointed this will be my first box. I should have saved my $15 and I could have purchased the one item that actually attracted me to the last box. If next month doesn’t have any color items or something that really sets this bag apart, I am certainly canceling. It’s also really unfortunate that you have to cancel by the 10th but they won’t release spoilers before then. Obviously, they do that deliberately… crappy for us already unhappy subscribers.

It’s definitely a ‘boring’ box this month… but the way I look at it is I never have to pay for high end skincare or primers or powders (which usually work for everyone) and the money I save on those items allows me more money to spend on COLOR which i love… it’s hard for these boxes to make people happy with color items – everyone always complains that they are getting another black eyeliner, and everyone HATED the Kat Von D bright liquid lip in the Play box.. I was annoyed/surprised to see my account charged on August 24th for September… I think I may give it until October/November and then decide to cancel… between Sephora Play, Allure, Glossybox and Ipsy I get more than I could ever use, but I’m thinking Boxycharm has just been so amazing lately that I may have to cancel Macy’s for Boxy… Also, the $5 coupon does nothing to entice me to shop Macy’s beauty, I’m loyal to Ulta with their amazing rewards program and at least once or twice a week free items with ANY purchase

I also got charged on Friday night for Sept. This happened last month as well but then the charge got credited back and recharged on 8/1. Waiting to see if this happens tonight.

I like this month but if everything is teeny tiny again I will be done.

I just posted this comment on Facebook and I am sending this to Macy’s headquarters since customer service obviously does not care. “On the subscription agreement it says they take out the money the first week of the month and this is the SECOND time they took the money out early it came out from my bank account on the 24TH !!! If they don’t go by the rules we signed up with why should we?? This is my LAST month. I shop Macy’s beauty all the time so I didn’t mind the higher price because I can and did use the coupon. But their shady customer service for this box is a big NO for me ! Very disappointed in @Macy’s”. If anyone is having problems canceling before the tenth , tell them THEY broke the member agreement

For $15, I think Allure is much better than Macy’s. Or to spend 6 more bucks to get Boxycharm. LOL

I ordered the Aug box and thought it wasn’t to bad but now they charged me 7 days before the 1st of the month for the Sept box and also charged me $1.05 in tax so not only is this box not worth the $15 price they advertise but now they have me paying $16 for it! I emailed Friday but heard nothing yet about the early charge but I won’t give up and I’m canceling!

I got an email last night, already charged for Sept. I will be cancelling once I have the tracking info – or the day I receive it, to make sure everything is in good shape. This is not a $15 box and I won’t use the coupon,, regularly enough to justify it. I had high hopes for this sub. Its a shame it didn’t live up to the hype. (for the YEAR or so it was in the making)

I just got billed yesterday for September! I thought we were supposed to get billed at the beginning of the month. Plus I dont know if the value is worth $15- even with the $5- card. I don’t buy from Macy’s every month! But I guess that’s the idea, right?

I really thought Ｍacy’s beauty box was going to be really good. Like more higher end brand samples. I love BOXYCHARM ( the Tarte pallet was awesome) and Sephora’s box is fun & great for $10.
But definitely some disappointment in Ｍacy’s 🙁. I was hoping for MAC travels sized samples and other different brands. The Smashbox 2/ color eyeshadow was nice. But when they first announced the spoilers I thought it would be the whole pallet. I was thinking WOW Ｍacy’s box is gonna be great.
I will probably wait until end of the year to decide.

I feel bad for you guys having issues with customer service. I hope you get your $$ back.

Agree this isn’t a $15 box. The $5 coupon is nice and I did use it on the $27 Naked smoky palette. But it’s not enough for me to keep getting this box. I did cancel but I guess not in time, hopefully this will be my last one.

Used my $5 card from last months box, last night online. Macy’s has a lot on sale in the beauty category. Works like a charm.

I signed up too late for last months box…but I am excited about this months box. I like the brands listed. Clinique has great moisturizers! I use setting powder quite a bit and even though I received this in Beauty Fix I am glad to get another. I think for $15 this is a nice sub!

This is so not a $15 box.

That Laura Mercier Primer is awesome. Reminded me of the old Smashbox primer that had dermaxyl in it. That setting powder was in Beautyfix this month. The rest is lame.

I wanted to love this subscription but I just don’t at all. There are far better boxes out there.

What I don’t like about Macy’s is the last minute spoilers and then charge immediately Cancelled!

After not getting all my products for August and having to deal with their Customer Service I cancelled my sub on August 13th, I JUST now got an email that I have been charged for September! Off I go to deal with their customer services from hell!

Well,, cancelling. At Least with Ispsy or Play it took a while but this is not with the money. And was hoping to stack coupons so that is no incentive either.