Posted by My Subscription Addiction on in Beauty Box 5 Spoilers, Subscription Box Spoilers | Tags: | 37 comments

Beauty Box 5 July 2017 Spoiler #2 + Coupon!

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We have a new spoiler for the July Beauty Box 5 box!

Each box with include:

BeautyBox 5 July 2017

Seraphine Botanicals Quince & Crimson Lip/Cheek Crayon

In case you missed the previous spoiler:

Manna Kadar GLO Illuminator

FYI – there is a delay with the July box:

What do you think of the spoilers?

If you haven’t signed up for Beauty Box 5 yet: receive a FREE full-size Marsk eye shadow with your first box! No coupon required, just use this link.

Beauty Box 5 is $12 a month and you can check out all of our Beauty Box 5 reviews to learn more about this beauty subscription box!

Check out all of our Beauty Box 5 reviews to learn more about this beauty subscription box!

Written by My Subscription Addiction

My Subscription Addiction

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All views in this review are the opinion of the author. My Subscription Addiction will never accept payment in exchange for a review, but will accept a box at no cost to provide honest opinions on the box. This post may contain affiliate/referral links. Read the complete My Subscription Addiction disclosure.

37 Comments

  1. August 6. Anyone received shipping information? I don’t. I have a strong feeling that they are going to fold out and disappear like the other sub recently (the one that sent high end customer samples)

    • That email they sent said they would all be shipped by Saturday (yesterday). Of course, that hasn’t happened yet. It does make you wonder what they are up to.

    • At least I broke even with that annual sub for $84… Could have been worse. 🙁

    • I haven’t received any information from them. I agree about them disappearing, I think I’ve been dinged for $24. I cancelled them, even if they do stick around, who wants to do business with a company that can’t manage their supply chain?

    • I just got an email saying my box shipped today. We will see…

  2. Ha! They just sent me an email asking me how I rate their service!

    • Are you kidding me?? lol. They got to be trolling at this point.

    • Yes me too, that was basically their response to my email to them (a week ago with no answer till this) And let me also remind everyone I don’t have shipping confirmation yet

  3. Finally received a reply after emailing them 10 days ago. For everyone else who is still waiting on their July box, this is what they said:

    Beauty Box 5 (Beauty Box 5)
    Aug 4, 15:50 CDT

    Thanks for reaching out to Beauty Box 5! We sincerely apologize in the delay in getting back to you. No excuses – July boxes are extremely late and we are aware we have some angry and disappointed customers right now (trust us, we are too). All July boxes will be shipped no later than Saturday (tomorrow, 8/4) – with accompanying shipment confirmation emails – and August boxes are expected to ship on the 18th. We love to help make you beautiful and we thank you for your patience and understanding!

    Warm regards,

    Cynthia
    Team BB5

    • I got that today, too. I’m not impressed. Too little, too late.

      • Yeah, this better be a dang good box when it finally shows up!

    • Well, it’s the 5th, and I don’t have any email with a shipping notification, so they lied again. And their silence on Facebook this whole time is simply despicable. They could have had us on their side if they had simply bothered to be open and communicative.

      • Agree. I’m cancelling BB5 and keeping the Macy’s box, instead.

    • I received the same thing when I emailed asking for a refund. I’ll be calling the bank Monday.

  4. Sorry not sorry I’m salty I’m being shown something for the month of July in August.Ive always stuck up for this company but come on you said they would be shipped out over a week ago and that the problems were resolved .If they were resolved shouldn’t I have received my box.And attention beauty box 5 but people get pissed when they are ignored over and over.I bet you have no problem charging people on the first of August even though they haven’t received Julys box.ps companies that excell have a backup plan always

    • You’re right! I keep returning to the comments on here and their Facebook page because as a subscription addict this is the first time I’ve seen something of this magnitude. I’m especially disappointed because I grew to really enjoy getting BB5 but their reputation is toilet bowl level right now. I encourage anyone who likes to receive products they pay for to cancel their subscription unless they want to still be receiving July Spoilers in October with not a box in sight.

      • I have a bi-quarter subscription,which I still haven’t figured out why I get charged every three months instead of every four! Isn’t that what a quarter is 1/4 ? I just got chargerd in July so I’m good for a little while because there’s nothing I can do till then.And maybe they might do something fantastic to make up for it ,not holding my breath though

        • I think that would be a quarter of a year, so every 3 months.

          • You know it just didn’t click till you said that lol I think the deal that had me confused was at first you paid for three and got one free I guess that only happens once .I always think these specials should go on forever

  5. Think that’s the same lip pencil that was in last month’s Lip Monthly bag! Hope it’s a different shade @ least tho it was my fave item from that bag!

  6. cancel took 34.00 dollars out since july 20 will not answer me just automated email no boxes

    • For For 1 month? That’s seriously messed up.

  7. Hahaha!
    Ridiculous!
    Horrible customer service and they sent JUNK month after month!

  8. I get so many boxes that I really wasn’t paying attention. Their last tweet on 7/21 said that boxes would be shipping in a few days, I have not received a shipping notice, nor any direct communication and have been charged for August. What is going on with them?

  9. At this point, I’m wondering if my July box will ever show up. I’ll admit that I don’t know the inner workings of the beauty box industry, but don’t other boxes like Ipsy, BoxyCharm, and Sephora Play have these boxes planned out months in advance? I have an annual membership that’s up in November and I’m considering cancelling…I like the products, just not the run-a-round 🙁

  10. So tired of the “one of the items hasn’t arrived yet” excuse… Then stop waiting on containers from China stuck in Customs. Buy what you send us from companies that keep inventory in the US. Not difficult!

  11. Wow releasing spoilers for August when so many haven’t received July and the company won’t respond. Why would anyone sign up for a sub of this box?

    • whoops sorry just realized spoilers are for July.. in August.

      • That makes it even worse!

  12. Today is August 2, why are we still receiving July spoilers? May be it is time to ship July box itself???

  13. I cancelled them. How many times do you have to email and message a company to get a response?

    They have been shipping boxes later and later every month. I doubt I will ever see July’s at all. They are more trouble than they are worth.

    • I and many others on their Facebook Page are very angry about this lack of communication on their part and many of us cancelled. I can understand delays but what I will not tolerate is outright disrespect and lack of customer service. BB5 was contacted several times in the past few weeks and ignored many emails; why should I be wondering if I am getting what I paid for or not? A simple reply would have sufficed but instead they made a broadcast Facebook post and then stopped replying after promising tracking would be sent out which of course NEVER and still has not happened (8/2). That’s shameful.

      • I’m with you on that! I messaged them on Facebook with no response. I also messaged them on Twitter, too. I agree, why should we have to wonder if we will ever get what we paid for over a month ago?

  14. I cancelled a few days ago. I’m not comfortable being charged for August when I haven’t received July yet.

    • That’s only a one time delay hopefully. It’s never happened to me before. It’s just because a product shipped late. Otherwise it would of been on time. No biggie

    • I find it to be a forgivable offense this time, although, BB5 is always the last of my boxes to arrive every month. But for $12, I feel this box is a good bargain – there’s usually 2-3 usable items.

    • I’ve been w them almost from when they started and decided it was time to part ways! They’ve yet to reply to any communications except one lengthy reply in Messemger! Made sure and cancelled before date they would charge for August, too, as they’re one that charges before the end of the month for the next w me! I’m so sorry but I’ve been disappointed for this whole year really except February lip box and I’m having to let other subs go as I’m making a fresh start over in my.life!

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