Posted by on in Subscription Box News | 46 comments

MSA Reader Survey Time!!

This post may contain referral/affiliate links. Read the full disclosure.

Tower of Subscription Boxes

It’s time for our first readerΒ survey! We plan on using this info to make your MSA site experience even better, and as always, I can’t thank you enough for being a part of the MSA community and sharing feedback with us!

If you can take a few minutes to complete this survey, it will help us make sure we are covering the right content on the site, reviewing the right boxes, and building out the right technology for you!

Also, to thank you for taking the time to complete the survey, we’ll be doing a random giveaway of a $100 Amazon gift card to one lucky reader. (Anyone who completes the survey is entered in the giveaway.) UPDATE: Thanks to everyone for participating, our lucky winner was gmstacho!

Let me know if you have any questions – or any suggestions for questions to ask in the future!

Thank you so much!

Written by Liz Cadman

Liz Cadman

Liz is the founder of My Subscription Addiction. She’s been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
All views in this review are the opinion of the author. My Subscription Addiction will never accept payment in exchange for a review, but will accept a box at no cost to provide honest opinions on the box. This post may contain affiliate/referral links. Read the complete My Subscription Addiction disclosure.


  1. I didn’t respond before the survey closed. One thing I would love to see in the compiled email updates would be pictures of the inside of boxes. A picture of a closed box with the name of the company doesn’t really inspire me to click over.
    Thanks πŸ™‚

  2. On the last question, it asks, “would you like to join our mailing list” with yes, or no as the options… you need a “already am!”

  3. I just submitted and already I’ve thought of things I forgot to add! Drat!

  4. Enjoyed the survey, Liz. I agreed to the email list at the end even though I’m already on it, cuz I was afraid if I said “no”, I’d stop getting the newsletter/updates. Ha! I need help. Anyway, I just thought of a few more questions I would like in a future survey:

    1. Which box have you had the longest with no break in between?
    2. Which box is your absolute favorite? (might not be the same answer depending on who started first, wait lists, etc.)
    3. Which box(es) did you cancel after just one try?

    • I love those questions.

  5. Another thing that I forgot to add to my survey is that I really like how there are many different reviewers on the site. I appreciate the different insights & points of view. πŸ™‚

  6. Thanks for asking for input. I noticed there weren’t any swap-related questions. Are you possibly planning a separate survey focusing on swaps? I have some thoughts. πŸ™‚

  7. I forgot to wrote that one of the things that MSA does right is BUCKLES! I just love seeing his pics! Thanks for all that you and Eric do, Liz.

    • Oh my!! How could I have forgotten to mention Buckles?? I’m filled with shame.

      Of course Nyx & all the kitties too!

  8. Is there any way to participate in the survey *without* entering the giveaway or providing an email address?

    • I was thinking the same thing – got all the way to the end and then didn’t submit for this very reason.

    • Agreed. I closed the tab when I saw it was required, especially after asking such personal questions as age, marital status and income. I’m happy to tell you what I think about the site but I’m not giving you details about myself.

    • Glad you asked! Sorry that we had to require an e-mail address. You can definitely still participate; just use as your e-mail, and we’ll filter those out when choosing the giveaway winner. Thank you!

  9. Woohoo! This was great. I already really loved MSA, but writing about it made me appreciate everything you do even more! πŸ™‚

    • Agreed!

  10. That was fun!!!

    • It was!

  11. I’m hoping you will share some of the averaged results with us. For example, I’d be curious to know how many boxes people subscribe to — it might make me feel less guilty lol!

    • Yes, and the age groups we fall into, etc.

    • That would be fun to see!

    • I agree!

  12. That is exactly what I look like when I’m trying to “organize” or go through all my boxes!… I just stack and stack and stack and hope they don’t tumble!

  13. Done Keep up the good work.

  14. That was fun!

  15. oh you guys do a fantastic job!

  16. How many single boxes have we purchased after reading a review?

  17. Thanks I just finished the survey. 😊

  18. Done. πŸ™‚

  19. Current boxes 7 (including a couple on hold)
    Cancelled boxes 25

    • LMAO – I’m right there with you, my friend. I’m at 5 current…29 cancelled.

  20. thanks for surveying the community. not sure what the end goal is but a couple of the Qs might be answered based on situation. Example, how many new boxes this year (well 2 new ones I subscribe to came on the market – would have gotten if they were out sooner). How many cancelled – might be insightful to know if budget, frustrating CS/Shipping timelines, or change in program. not sure if this survey related to sub boxes or all of MSA site, but mentioned some comments on the swapping side too. THANKS AGAIN

  21. Done πŸ™‚

  22. Done and done! Thanks for all that you do and keep up the good work!

  23. The “how many subscription boxes do you currently subscribe to?” was a terrifying eye opener lol.

    • Omg I agree.

      • Me too. I guessed but when I actually counted them it was more than double. And I wonder where all my money is going, haha.

        • Same. I guessed 6 and then counted 12!!! and then after I completed the survey I realized I forgot about Fabletics, FFF and Avenue A, so actually 15!

    • Isn’t that the truth?! I too guessed, then counted. Oh my!

    • Yeah… That was scary. I have too many subs…

  24. I filled out the survey but didn’t see anywhere to enter contact information so how will you choose and contact the random winner?

    • On the last page there is a blank field to enter your email address. That’s how we’ll contact you. Hope that helps! Let me know if you have any issues.

      • I filled it out a 2nd time because I missed that blank field for my email address the first time. Not sure how I missed it but I did.

  25. Done hun!!

  26. In the survey you ask for the number of boxes we subscribe to. Would it be helpful to ask for the names of the boxes? You also ask if we have cancelled any in the past year. Would it be helpful to find out why a subscription box was cancelled? Not sure if the subscription box folk would need to know/want to know this information to help them in what they do. (example, lots of folks cancelled Birchbox over their review points policy change). Thank you for doing such a great job!!! I love my MSA.

    • Great idea! I cancelled certain boxes for certain reasons and keep certain ones because of certain reasons. This that would be a great question to ask!

      • Agreed!

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