Posted by on in Subscription Box Swap News | 16 comments

Swap Site Update – Responses to Feedback

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Swap Feedback Response

Just a quick update on feedback in swaps. You can now leave a response to negative and neutral feedback on your profile page.

This response will appear on the feedback section of your profile, but it will not be messaged to the swapper who left the feedback.
Swap Feedback


Eric and I just made up a fake situation to get these screenshots, but now that I’m reading it again – I have another thing to point out.

If you ever leave someone negative feedback, and later want to change it to positive (or neutral) if the situation changed, please email with the swap info and we’ll take care of it for you!

Let me know if you have any feedback or questions!

Written by Liz Cadman

Liz Cadman

Liz is the founder of My Subscription Addiction. She’s been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
All views in this review are the opinion of the author. My Subscription Addiction will never accept payment in exchange for a review, but will accept a box at no cost to provide honest opinions on the box. This post may contain affiliate/referral links. Read the complete My Subscription Addiction disclosure.


  1. How long does it take to get off the wait list?

  2. Do you have any tips for packaging and shipping? It’s my first time swapping. I tried the paypal ship and the label is $15.85. Is that reasonable?

    • Unless you are shipping something very heavy that is not reasonable. Watch where you are putting the weight of the package, I made the mistake of putting ounces in pounds a few times. If it’s under 13 ounces use the option for first class and if it is over 13 ounces and must go priority see if the item will fit in a flat rate box that may save you money. Good luck!!!

  3. I absolutely love your site! Thank you for all the hard work this must take. Have you thought about adding a feature where we could flag swappers that we don’t want to swap with again? Thank you!!!

  4. As always, you are the very best. Just this evening I was looking at some other sub sites…………….yours is 10000% better than anything else I’ve seen. Really appreciate the hard work you (and Eric) do

  5. Thank you for all the updates! Very cool.

  6. Awesome! Thanks for listening to your readers 🙂

    • 🙂

  7. Hi Liz! I’ve been having issues with my swap account. I emailed swap@mysub…. (too long to type lol) But no response as of yet. Is there an alternate email address I can send my concerns to?

    • It usually takes a day or two to respond, but if it’s taking longer than that let me know. Thanks!

  8. This is great – thank you for working hard to make it better and better! 🙂

    • Thanks Mona 🙂

  9. I can’t search for comics now. Someone listed an item as comic.

    • I’ve found it works if you just type some of the word when someone does that. Instead of comics or comic, just type comi. Hope that helps!

  10. This is a great update! Thank you both.

    • Thanks Emily! 🙂

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