Posted by on in New Subscription Boxes, Uncategorized | 68 comments

New Subscription Box from Jouer – Le Matchbox

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Jouer Le Matchbox Subscription Box!

The beauty and makeup brand Jouer has launched their own subscription box!

The Subscription Box: Le Matchbox

The Cost: $45 a quarter

The Products: “Each selection is determined by responses to our quiz, providing you with an assortment of full size Jouer essentials most flattering for your coloring and suitable for your skin type.

Each curated box is accompanied with a mini magazine providing product details and application tips. Jouer delivers the most advanced skincare benefits, effortlessly luxurious colors, in smart on-the-go packaging.”

Keep track of your subscriptions: Add this box to your have list or wish list.

FYI – before you sign up for the subscription, make sure to create an account on their site. (When you are actually purchasing the Matchbox subscription, there is no field to enter your email address, but I created an account and made sure I was signed in when I bought a subscription, and I did receive an email order confirmation).

What do you think of this new subscription? I love that they customize your makeup based on if your skin is warm or cool toned. I’m really excited to see what comes in my first box!

Written by Liz Cadman

Liz Cadman

Liz is the founder of My Subscription Addiction. She’s been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
All views in this review are the opinion of the author. My Subscription Addiction will never accept payment in exchange for a review, but will accept a box at no cost to provide honest opinions on the box. This post may contain affiliate/referral links. Read the complete My Subscription Addiction disclosure.


  1. when the Le matchbox is back in stock I would love to order it! Does anyone know how much it costs to get shipped to Canada?

  2. Just got my COOL box and liked every single thing it. TBH this one of my favorite beauty boxes I’ve received. High quality makeup & its packed really pretty. Only complaint, some of the colors were bright pink….but didn’t appear so bright once applied. I had never tried any of their makeup until now & after this box will be buying more from them.

  3. I received the cool box I like everything in it but didn’t get the bag, maybe that was random?

  4. Has anyone else not received shipping info yet? I ordered on 3/29 and the order is listed as completed on their site but tracking info is N/A. Seems like most people have their boxes already!

    • Make sure you check your e-mail. They sent out a request if you ordered the box asking if you are cool or warm. Think they send out the box once they get the answer?

  5. Some of the instagram spoilers show “it bag” cosmetic bag with the box, some don’t. I’m curious if anyone who has already received their box has gotten one?

    • No makeup bag in my box.

    • Mine didn’t have one.

      • Thanks for the replies, I thought it was unlikely as they are expensive bags. I do think it’s a little misleading, but the makeup selections look fantastic. I’m excited to get mine. Also for those who missed out, Jouer commented that it should be restocked mid next week.

        • I received my box today, it did include the leopard print “it bag”. My box was the warm tone bag, I’m not sure if that makes a difference.

          • I received mine today also, and it did have the same bag. It’s a cloth bag, but it retails for $28 on the website. The other it bags retail for $50+. I also had the “warm” collection.

            I am so excited about this box, it’s a tremendous value if you like Jouer. Here’s what I got:
            Daily repair oil: Full size! value-$48
            Creme Eyeshadow Crayon: Full size! value-$24
            Hydrating lipstick: Full size! value-$24
            Mineral Powder Blush: Full size! value-$26
            Perfume oil: sample size, full size is $42
            Travel eyelash curler, not on the website so not sure of value
            blush brush:$14 if its the same size as on website
            and the It Bag: value $28

            That’s a $164 value, not including the perfume and curler, and everything is high quality and stylish: love!

  6. I received my box today. This is what was in my cool tone box. A travel eyelash curler, blush brush, tiny roller ball perfume, daily repair treatment oil, eyeshadow crayon in abstract, blush in peony, hydrating lipstick in Whitney. The packaging is gorgeous.

    • Sounds pretty, what was the color of the eyeshadow stick?

      • The color of the stick is abstract which is a soft black with a slight shimmer. I can only use it as a liner.

  7. uugghhh, bc I didn’t set up an account b4 ordering LeMatchbox and an apparent glitch I just found out that I have 2 orders. Time to call CS hope they respond quickly.

  8. I got my box, love living in LA this week with Jouer and Rachel Zoe shipping!
    Retail value of $132 not including perfume sample.
    I got travel eyelash curler, brush blush, full size daily treatment oil, full size lipstick, full size eyeshadow crayon, and fullsize blush!!!

    • I miscalculated, the value is closer to $150. :0)

  9. I got my ship notice too, and they are local to me, so excited.

  10. I received my shipping notice earlier today, it’s on the way!

  11. Bummer, I just got back from a trip and went to sub and it sold out. Hopefully they open subs up again, I love their products!

  12. In my haste, I did not follow Liz’s suggestion to create an account first, but I emailed CS and they were able to link my account to my purchased box. They also asked if I wanted the warm or cool. I am always so relieved when a sub proves to have good customer service!

    • Same here, glad I’m not the only one who can’t follow a simple instruction lol! I got a similar email and they are shipping these out this week. I hope they work out that issue because the sign up process was a little lacking. The customer service was excellent however. April is going to be wall to wall boxes.

  13. I emailed them to confirm when this will be shipping and to confirm my “cool box” order. They emailed me back right away and advised that the boxes will be going out this week and to expect an email with shipping information soon. I don’t subscribe to any other boxes like this now so I’m excited to try this one out!

    • Yay! Thanks for the info πŸ™‚

  14. Went to order and they’re out of stock..:((

  15. I signed up yesterday after reading this. I’m super excited. The price point is great and it seems like they should be full size products, which would be a nice change from deluxe samples. .

  16. I’m excited about this one. I’ve always like the samples I’ve received of their products in other boxes. And it’s nice that they will be customized to an extent. Signed up as soon as i saw this.

  17. Just signed up! They have great quality makeup. Does anyone know when the first box will ship?

  18. Is anyone familiar with their products? How are they for very fair skin?

  19. I’m hoping for no red lipstick. I sent a message. I hope they reply before I buy. I own a few full sized products and can’t get enought!

  20. I signed up because I’m all over anything with makeup. I’m not renewing my yearly to Birchbox so this will be a nice change.

  21. Is anyone having problems signing up? I’ve tried trice & when I enter my information its just ends up giving me an error information tag after I try to process my payment information.

    • Hi Bette, We’re sorry to hear you were having challenges with the sign-up process. Due to popular demand with Le Matchbox launch our site has been experiencing a few glitches. Please email us at OR give us a call 800-315-5374 and someone will be able to help process your order.

      • I called your CS & they were great. They placed my order & fixed the problem. Very excited for the box. Thank you for responding πŸ™‚

  22. I signed up! There are some Instagram spoilers if anyone wants to look!

    • Could you link the the spoilers? I can’t find the pic.

      • try hashtag #jouermatchbox they must have sent out early review boxes. Looks like a nice mix!

  23. I hope I ordered the cool version. If someone else ordered cool can you let me know if your email says “LE002”? I am worried that I picked warm instead of cool lol

  24. This looks stunning and a great value. May have just trumped the Birchbox add on subscription for me. Particularly since it seems we can’t choose curated boxes. Thanks Liz!

  25. Did everyone who signed up receive an official confirmation email? I typed in all my info, but at the end I got both an error message and a “Thanks!” message. I have not received an email, so I have no idea if I’m actually signed up yet…

    • I had the same thing happen to me and I have a pending charge for $45 on my cc. I emailed CS to verify.

    • Same. My card was charged x2 & got the error message. It only took my payment information but didn’t ask for shipping address or any other information.

    • I had the same experience. Not sure if I should re enroll but don’t want to get charged twice. If anyone gets new info on this please share. Thanks.

      • I called their CS & realized I had placed 2 orders, its why my card was charged x2. They cancelled the 2nd order & made sure my first stayed. They have really nice CS & they fixed my mistake. Got excited & ordered before seeing the bold print where Liz told us to register first.

  26. When I clicked the link on mobile I was asked my eye color, skin type, lip color preference, and a few others…You may want to try mobile to get a better quiz then just cool/warm.

    • It’s the same quiz, I think Liz just means that at the end, all it tells you is whether you’re cool/warm toned (rather than determining your specific skin shade).

  27. Can’t wait for my box! I couldn’t find when it ships (just quarterly)? I didnt see any info in the email confirmation either- anyone have any thoughts?

    • Hi Gina, If you have a Jouer Account, you should have received a confirmation email. If you don’t have an account, please follow up with us at OR give us a call 800-315-5374 and someone will be able to review your order with you. Customer Service hours M-F 9a-5p PT. Thanks again for subscribing!

  28. Do you think they will include their Luminizing Moisture Tint? I just signed up and I’ve got my fingers crossed! Thanks for letting us know about this, Liz !

    • I’m not sure since the quiz just took into account warm or cool skin tone, but not actual skin tone shade. Maybe they will follow up with subscribers for more skin tone color details though. I think that would be great! πŸ™‚

    • Dang it, as if I need to spend more money but I’m going to sign up for this one πŸ™‚

  29. I’m very tempted by this. Particularly as I’m done with Glossybox.
    I never wear powder cosmetics, though. Only cream blush, eyeshadow, highlighter etc. I wonder if I’ll be stuck with lots of products that are the right shade but the wrong format for me?

    • Hi Helen, You’ll be happy to know our beauty box filled with an assortment of creams, powders and newness! We take pride in our wide range of formulas. We’re excited to be helping take the guesswork out of choosing which “shades will look best” and delivering a product mix that works best for you.

  30. I’m all over this one!

    • We’re so happy to hear! Please send us a social shout out when you receive your first box #jouermatchbox

  31. I love Jouer! And I am so interested because it is not sold in any of the department stores in my area so it is not easy to come by. I have 2 products from them and love them.

    • Hi Erin, It’s always great to hear from a loyal Jouer fan! Please let us know what you think when you receive your first shipment of Le Matchbox with #jouermatchbox.

  32. This is right up my alley, I love their products, going for it….

    • Great to hear, Lisa! We hope you enjoy your new subscription.

  33. I think this has the potential to be an amazing box. I would jump on it if I didn’t have to be careful about ingredients and using no eye products. I did receive a few Jouer products through sub boxes that I was able to use and liked them.

      • Jouer – I never thanked you for commenting. I received my box today and LOVE it!!!!

  34. On the theory that they will have a great first box to entice new subscribers, I bit now. Thanks Liz πŸ™‚

    • I think that theory is probably a safe bet. Plus their packaging looks fab! πŸ™‚

  35. I love Jouer, and this seems like a good value. I like that they tailor it to your skin tone also, less chance for misses. I’m in, thanks for posting!

  36. Stoked!!!!! I have the full sized peony, wind, lip plumper and moisterizing tint BB CREAM. I’m on this! Thanks Liz!!!

  37. It says it’s a $150 value, so it has the potential of being good. I’ll wait for your review of the first box, though.

    • Doing the same… I am very tempted due to knowing that the first box will be amazing, but I’m never I’ll get a box full of lip products that I really don’t need!

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