Swap Site Updates – Canceling Swaps
Time for a quick update on swap site improvements! We’ve just added the ability to cancel a swap after it’s been accepted. Here are the rules for how canceling works:
1) Both swappers must agree to canceling the swap. Either person can request to cancel the swap from the swap page, and the other swapper will receive an email letting them know, they will then have to agree to cancel on the swap page.
2) If either party has already entered shipment tracking info, the ability to request to cancel is no longer available.
3) If both swappers agree to cancel, then the items in the swap will go back to being listed as available.
We put together this logic for canceling with your feedback in mind to make sure that there couldn’t be a situation where one swapper has already sent items, and the other swapper cancels.
Let me know if you have any questions – and keep the feedback coming!