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My Subscription Addiction
My Subscription Addiction
Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.

Our Subscription Box Review Process

MSA
ByMSASep 14, 2020 | 84 comments

Our goal is to provide honest and helpful reviews that allow you to find the best subscriptions for you.

How MSA reviews subscription boxes:

When a company contacts MSA to send us a free box to review, we let them know that we only review boxes a paying customer would receive.

If we received a box at no cost, we will always mention it at the beginning of the review.

We never accept compensation for a review.

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MSA
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.

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84 comments

Kathy Clinch

please let me know how to reorder a razor—I lost mine and still receive refill blades–THX Kathy

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Maritza Cesani Santiago

I am very disappointed!! I subscribed on 11/2020, HAVENT RCVD ANY OF THE TWO BOXES THAT WERE LISTED AS SENT. not even a pending date. THE WORST PART IS THAT THEY DO NOT OFFER A CUSTOMER SERVICE TELEPHONE # OR EMAIL IN WHICH WE CAN CONTACT SOMEONE TO SPEAK WITH.
BE ADVISED. ONLY A AUTO ANSWER BUD. that’s it.

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Angie Smith

Same! I ordered my fall box on 11/13/2019 and to date 1/15/2021. I still have not received it. Needless to say I cancelled it!

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lisa spitzer

very disappointed in Bombi box I see all this great stuff in the pics but all I keep getting is stuff for teenagers with acne Dear bombi box the whole world does not have acne oil prone skin. Was a waste of money for me

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Mahidi Hasan Jamil

when a box was sent free for a review but it is a styling fee based box where you pay for what you keep like Frank and Oak. Do you get all the clothes for free or are you paying for what you keep? This has never been made clear in any review I have read and should be addressed in this article above.

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garenms

You should add Babe box! I loved my subscription from them this month!! And Singles Swag.

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cary san

when a box was sent free for a review but it is a styling fee based box where you pay for what you keep like Frank and Oak. Do you get all the clothes for free or are you paying for what you keep? This has never been made clear in any review I have read and should be addressed in this article above.

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Liz Cadman

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Ashley

I am a new subscriber of Slay glam box and I got my second box this month in March and I love my subscription! I am subscribed to a lot of beauty subscriptions and I cancelled a few but Slay Glam box isn’t going anywhere!! I love the products and I love that I am about to customize by picking out an item or two of my choice and I haven’t had any issues. I highly recommend this subscription to my friends and family members because I know they won’t be disappointed! I am hooked….🙌🏻💕💋💄

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Charlotte Johnson

Sounds great do you have. Link is be interested in checking one out

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vicki r

Liz,
Not on the subject above, but…Have you seen the BoxyGirl toy action figures? Complete with their own boxes! They are advertised on QUBO channel for kids. LOL…I saw them and thought of you and MSA.

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Beverly Chauvin

I am so confused, wanted to see review before I purchased but people are giving reviews for Wal-Mart box, Ipsy, Birch box and something about a dog box. I have tried Ipsy, more customer service, Birch box, expensive and started to get same products over and over. Reviews didn’t help. Limit them to your box.

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Shana

Hi Liz, I just found out about a new box that I find really exciting and appealing to women like me, and I would love it if y’all could review it. Where can I make that suggestion? (I haven’t tried the box yet, tbh, but am on the verge of taking the plunge)

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Mia

Care to share which box? Always interested in trying and reviewing new ones! 🙂

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Dawn Elm

Yes! I’ve been receiving Bless Box, IpsyGlam Bag, Ipsy Super Glam Bag, Allure Beauty Box, Macy’s Beauty Box, Walmart boxes I get the classic box and the trendsetter box, Lola Beauty Box, Glossybox, Lookfantastic Beauty Box, Lenybox, Beauty pie, Sephora Beauty Box, Facetory Mask Box, I have 2 regular BoxyCharm Beauty Box and I have the BoxyCharm Luxe, AdoreMe, Splendies, Scentbird,Shoe Dazzle and JustFab! I’ve been receiving all the boxes going on 2 and half years! All my boxes are paid for 6 months at a time if it available or otherwise I do 3 months! I’m trying to learn how I can do live unboxing for my boxes! I don’t know we’re to start and what to do? I was working and right now Im not so I’m trying to put all my time into reviews on all my products that I received

Liz Cadman

Please send me an email 🙂 [email protected]

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Anna

I really like boxy charm, I’ve tried Birch box didn’t care for it they sent me products I didn’t want or use. I’ve also tried Sephora play, didn’t like it either they sent me colors that were no where near my profile shades. I also tried ipsy which is ok, but would be better if they were full size products. What I noticed in all that I’ve tried is they are all sample sizes and the samples are not even full they are half full or should I say half empty which really is giving you nothing it’s basically a rip off.. Except boxy charm are all full size products..I just signed on for lip monthly, but haven’t received it yet, so we’ll see how that goes..

Denine

Hi. I receive the Walmart Beauty Box. The last two boxes have not very much in it. No full size anything. 3-4 items. That is it.
Is this normal? Thinking of quitting it.

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Michele

I have received 3 Wal-Mart boxes and the limited one, they were awesome, plenty of goodies, way better then most $10 boxes. Just cancelled my birch, most items only half full. I’m sure Wal-Mart will fix it and probably get some freebies. Good luck

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Kaye

I ended my subscription. Junky stuff. I now get Birchbox. Quality products, some full size!! Also you can add products you choose. Earn points, as well.
1000 times better than Walmart. Cost $10 Birchbox.

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Dee Parker

I love Birchbox it’s great, I am a make up artist so it works for me. Also ipsy is really good as well you also get name brand items that come in really cute make up bags definitely worth 10 dollars per month.

Samantha Bach

I’d love to send you a box to review. Pulse let me know where to ship.

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Shae Wright

I would love to receive a box and do rebiews on it….do u have the informaion for me to do so?

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Michael chavez

I love the things I get always nice to try new things so I VB can tell my friends about the products

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StacyA

My MS Precious Loves her bark box she can always sense when it co mes !! Will knock it out of your hand n open the box herself !!

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Judith Wolf

I need to try this for my 3 lives

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Amanda

And one thing I notice while you say here that you pay for boxes on most reviews you link to another page that says you paid for them. Which is it?

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Dawn

Right! And who spends that much money on subscriptions ONLY to review for free. Maybe for followers or other free stuff? Idk. Doing the math in ny head that’s hundreds a month if not more …at that point I believe I’d have maybe 2 subscriptions to my faves and just go buy the other products! Way cheaper but that’s just me

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Dorothy

What I read several times in different locations is that sometimes people have sent a free box asking for an opinion and review. I’ve also read that I’ll refer to her as Ms. Liz because I don’t remember her last name, Ms. Liz Has been offered to be sent a free box only, but only for a good review and she said she can only give them an honest review in turn no box was sent. Overall all the information that I have read upon this company and the young lady is that she has always been a subscriber of boxes that is how this website was created upon what subscription boxes she has paid for and now with this website that has taken off has been asked to review many boxes that she maybe has been or not paid to review. What difference does it make if she’s only willing to give it a rest opinion and not be paid to promote lies that’s basically what it comes down to whether or not she’s paid God bless if she is as long as she’s being honest and upfront about the review. I believe she would give a honest opinion. There’s a lot of information out there that we all find. I don’t believe that she would give a fake review especially that there are so many other people that are logging onto her website posting their individual opinion. That is why Miss Liz created this particular website my subscription addiction.com. Witch was created to help people come to a comfortable conclusion based on others blogs, and with that a place for people to go to get a lot of feedback and information in order to gather their own opinion upon being unsure of what they want to purchase. it’s a win-win! To sum it up I’ve never heard about or read that she’s been paid to give a review and if she had I still believe it would be an honest one. Isn’t that the point of this website? That’s my opinion. Lol 😘

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Dawn

Which. Not witch….unless ur referring to the wizard of OZ or something

Cindy boyd

Your Opinon was the best I have Read . I’m with you , If She pay for a Box or Like You said God Bless Her if She gets it Free. I know at some point in Time When She started this She had to Pay Full Price for each Box She Reviewed for us all. Now that Company See ppl like Myself Love and Trust Her Opinons , And Want Her to Review there Products. I hope She gets them all Free , Because She deserves them.

MICHAELA BOLTON

Anyone know how to get started on reviewing box’s also how to get them free for reviewing

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Judith Wolf

I need to try this for my 3 loves

Carolyn

How to get free cosmetic boxes to review

Charlotte Johnson

I would also like to teview boxes I’ve got several accounts. Even givE gifts to family box orders

Amity fry

I get the normal bark box and my dog tears the toys apart withing 6 hours. He’s a Boston terrier and maxes out at 25lbs. Anything indestructible for him?

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Colleen Brault

Try plubber toys. Plastic and rubber and my dog can’t get through them.

Liz Cadman

It’s a mix. For each individual box, please see the beginning of the review where we state if we paid for the box or received it at no cost for review.

Hope that helps!

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Amanda

How do you get boxes before everyone else then if you set it up as a regular customer?

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Liz Cadman

Hi Amanda,

We get some boxes sent to us early by subscription box companies. At the beginning of each review, we will identify if we paid for the box or if it was sent to us at no cost for review purposes. Hope that helps!

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cindy boyd

How you get the Box is not Important . The Reviews are more Important to most of us, And there is no Sugar Coating anything with your Reviews. Thank you they have helped me decide the ones I Like.

Sarah

I love reading your reviews! As someone who just discovered the world of subscription boxes, they’ve been an invaluable resource.

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Lisa

I just started my own subscription review blog and I have to say, you are my inspiration. I love your blog and what you do. If I could get mine to be half as big as yours I would be happy. Keep doing what you’re doing!

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Helen

Liz, my husband just signed up for the t shirt subscription called wohven. He selected the graphic tee subscription. It looks amazing but as we just signed up we won’t get his first tee for a while so thought you might like to add it to your list for reviews and spoilers because they look pretty awesome. Thanks and have a lovely weekend.

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Jacqueline Wallace

New subscription box started today that I’m excited about. Heima Market, Nordic/Scandanavian home and beauty. They donate a portion of sales. You can get a small medium or large box and the style you like, minimalist, boho…as well as how often you receive

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Veronica

I had never heard of a subscription box , until i stumbled upon your site. I’m a cosmetologist and a makeup junkie. Now i subscribe to 8 subscription boxes monthly. I always look at your reviews and others comments before I subscribe to a box. Thank you for your honest opinion and all the work you do keeping this site up.

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vicki

Liz,
Thank you for your hard work to keep us informed!
I do have a question I am hoping you can help me with. A couple of months ago, you reviewed a box named Fit Bit and it was supposed to be through Scent Trunk (my choice was women). I signed up to join it and haven’t seen any updates on when I will get it. Have you received any news from them?
I appreciate anything news you can share with me.
I hope you have a safe and happy Christmas and New Year!

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Lori601

I’m so glad I found this site . Wow so many boxes to from. I order the Graze sample heard good reviews. It was 2 days late . I messaged them got back . They got back with me sane day . Very nice . It came next day . I loved it . I was on there that night placing an order to start getting it . should be here next week Yay!!

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nayon

Hi! Who are the other reviewers we see on this site? How does one obtain the opportunity to become a reviewer for your site? Also, questions about the swap site: can i suggest having the matchmaker function available on the actual swap page so that you don’t need to scroll through all the available and followed listings? Also when a swap is automatically cancelled for swapping item to another person, is there a way to keep the other items you proposed on the page in case you can’t remember what else you requested that you might still like to swap for?

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Rebecca

I have a concern about your box review process. Lately I’ve noticed that all the box reviews have been overly positive and lacking in any real critique. One example I can point out is Yogi Surprise – they advertise full sized products on their site but when I subscribed, I got half of the box in sample and snack sizes. I have been checking reviews since cancelling, hoping they will change back to full sized. But in boxes after I cancelled, more samples arrived. The reviewer failed to point this out and instead gushed over what was clearly a misleading box. About half the comments in the review point this out too.

This is only one specific example, but I have seen other lack-luster reviews from people not REALLY looking into what was advertised. I feel like I could write a much more fair and balanced review myself. Please look into your review process.

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KMG

Rebecca – I have to agree. While I think the reviewers are very transparent by providing a photo and value of each item so that the reader can make up his/her own mind, I would like to see the reviews be a bit more critical. And by critical, I DON’T necessarily mean negative. Just more thoughtful. Did this box really live up to what was described or implied online? Are the items they sent not just cute or interesting, but actually functional?

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Sarah

I agree. I have had several atrocious experiences with several subscription box companies that continue to get great reviews from this blog.

I am not surprised if better items and services are provided to a reviewer by a company on purpose.

I review items all the time for companies and get better treatment from them because I’m not paying for the service or product BUT they expect a good review. I take this into account and do not allow that to influence my reviews.

For example…great reviews for Blue Apron and Bright Cellars, consistently.
Reality – Hands down my WORST customer service experiences in 23 years from both companies. The product quality was horrendous too. They both did and said nothing to fix it or to apologize. A big go get stuffed!

Too few reviewers and since the businesses know they are being reviewed it is a recipe for bias. It is going to happen because the companies can manipulate the service and product quality. Not saying the reviewers are biased…just getting preferential treatment. Consistently.

Mary J Bowles

Liz- I’m trying to add the $20 Updated Beta box onto a new Birchbox subscription but can’t find a way to do it. Have they discontinued it?

thank you!

mary

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Liz Cadman

I don’t think they discontinued it, but I’m not having any luck finding a direct link on the site for you. I recommend asking their customer care: https://support.birchbox.com/hc/en-us

Hope that helps!

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Brandi

I’m curious. How do you determine the value of each sample?

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Liz Cadman

I look at the price per ounce of the full size and then apply it to the size of the sample. Hope that helps! 🙂

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