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Posted by Liz Cadman on Jul 24, 2013 in Blog, StitchFix Reviews, Subscription Box Reviews, Subscription Boxes for Women | 8 comments

Stitch Fix Review – Women’s Clothing Subscription Service – July 2013

Stitch Fix Review - Women's Clothing Subscription Service - July 2013

I’ve been thinking of subscribing to Stitch Fix for almost a year now. There were two things stopping me: 1) I thought it was a pricier service than it is (I selected the price range of $50-$100 an item, but they have an even less expensive option) and 2) I hate going to the post office to mail returns. I live less than a 2-minute drive from the post-office, so I decided it was worth a trip to the post office to try out Stitch Fix. (You mail back any items you don’t like and you’re never charged for them).

So here’s a little more information on how Stitch Fix works from my experience signing up:

1) You take a very detailed survey about your style, your size, your body-type etc. I was impressed with how much information they were collecting and felt like I could get a very good box based on all these data points. You can let them know how willing you are to try pieces outside of your comfort zone, and if there any pieces you love or don’t ever want to see in your StitchFix box. (If there are any materials (example fur), patterns or colors that aren’t you – you can let them know that too!)

2) After you fill out your Style Profile, you can schedule your Fix. You can select a monthly subscription or a one time Fix to try out the service. And you can select when you want the Fix shipped. (Good news- you can cancel your subscription from the website – no need to call in). The styling fee is $20 and that includes shipping and return shipping if you don’t keep any items.

3) A StitchFix stylist selects 5 items for you based on your Style Profile and ships them out to you!

4) You try on the items and decide which ones you want to keep. (If you keep all 5 items you get a 25% discount on the entire box). The $20 Stylist fee you paid for the box also goes as a credit toward any item you decide to keep.

5) Log on to your Stitch Fix account and let them know which items you are keeping. You can give them feedback on why items worked and why other items didn’t so they can’ learn more about you and what makes a great box for you.

6) Ship back what items aren’t perfect within 3 business days of receiving your Fix. (They include a pre-paid mailer return bag).

The one important thing to keep in mind is that your shipments should get more and more accurate every month with feedback. I decided to go into this subscription knowing that even if I returned everything, it would be OK because the feedback I give on the items will help my Stylist put together a better box for me next month!

Stitch Fix Review - Women's Clothing Subscription Service - July 2013

The Box: Stitch Fix

The Cost: $20 Styling fee (Pay for whatever items you keep minus the $20 credit).

The Products: 5 clothing and accessory items selected for you based on your Style Profile

Stitch Fix Review - Women's Clothing Subscription Service - July 2013

Staccato Natalia Stripe Draped Front Cardigan -Value $58

Each item also comes with a styling advice card featuring two different looks:

Stitch Fix Review - Women's Clothing Subscription Service - July 2013

I thought I was going to love this piece. It’s super soft and high-quality (I’m surprised it is only $58), plus I love nautical stripes. The only reason this cardigan didn’t work for me is when I put it on the draping hit me wrong and made me look a lot wider. I decided not to keep this item, but gave my feedback to StitchFix that the style and quality were spot-on, but that I need a draping cardigan that doesn’t flare out as much!

Stitch Fix Review - Women's Clothing Subscription Service - July 2013

Fun2Fun Sheer Tab Sleeve Blouse – Value $48

Stitch Fix Review - Women's Clothing Subscription Service - July 2013

This turned out to be my favorite item in the box! I don’t think I’ve really ever bought any emerald green clothing items, but I really like this color once I tried it on! The shirt is loose but drapes beautifully too. I’ll be pairing this with jeans!

Stitch Fix Review - Women's Clothing Subscription Service - July 2013

LovePosh Abstract Printed Dress- Value $48

Stitch Fix Review - Women's Clothing Subscription Service - July 2013

This is another item that I normally wouldn’t pick out for myself but I was surprised how much I liked it when I tried it on. After much debate I decided to return it since it’s a little on the short-side for work – I don’t know how often I’d end up wearing it.

Stitch Fix Review - Women's Clothing Subscription Service - July 2013

Sanctuary Cotton Tab sleeve Shirtdress – Value $98

Stitch Fix Review - Women's Clothing Subscription Service - July 2013

This is the priciest item in the box (I set my personal range for clothing to $50-$100). This piece is definitely high-quality and worth the price. I love the material and the color, but unfortunately this dress is drop-waist. I wish I could pull off the drop-waist look, but I don’t have the body-type for it, so this item goes back as well. I let my stylist know not to send drop-waist dresses from now on.

Stitch Fix Review - Women's Clothing Subscription Service - July 2013

Angie Striped Tank Dress – Value $58

Stitch Fix Review - Women's Clothing Subscription Service - July 2013

So, I decided to get very particular with whether I keep an item or not from this box. Basically I want my StitchFix items I keep to be my favorite items in my closet. This dress is really cute, but the elastic waist on it can rise up and create a poofy top look, so I decided to return it as well. I left that comment for my stylist as well. Hopefully they don’t think I’m crazy! My plan is that if I’m very picky and give a lot of feedback I’ll start getting boxes that have more pieces that are 100% perfect for me.

 

Verdict: This first Stitch Fix box met my expectations for their service, and the site is very easy to use. They want you to try out items and give their stylists feedback, so I have no problem returning 4 out of the 5 items this month. I’m excited to see what my August box will include! I also really love the emerald green blouse – so that’s an immediate win for me. Another pro: everything fit me correctly – their sizing system works! (Some items may not have had a flattering fit, but they were the correct size). Also, everything in this box was my style – really a few items just needed a couple of tweaks. Nothing was way off!

For me, the pricing of Stitch Fix works if my stylist really learns what I love, and occasionally sends me pieces that push me out of my comfort zone to expand my wardrobe. Do you subscribe to Stitch Fix? Have your monthly boxes improved with feedback each month?

Written by Liz Cadman

Liz Cadman

Liz is the founder of My Subscription Addiction. She’s been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 50 boxes. Her favorites include POPSUGAR Must Have, and any box that features natural beauty products!
All views in this review are the opinion of the author. My Subscription Addiction will never accept payment in exchange for a review, but will accept a box at no cost to provide honest opinions on the box. This post may contain affiliate/referral links. Read the complete My Subscription Addiction disclosure.

8 Comments

  1. I’ve gotten two Stitch Fix boxes. The first was dead wrong on both style and fit. The clothes were ugly. I had asked for professional wear. I got 4 shirts and a pair of black pants. Three of the four shirts had horizontal stripes. Repeating patterns seems like a bad idea in the first place, in the second I am very busty. Horizontal stripes are not my friend. Beyond that, the tops had no tailoring and looked terrible on me. My second box got the fit much better, but the clothes were uninteresting. They looked like stuff I could have gotten at Macys.

    Looking across the web, I see very little variation in the clothes given to different people. Their business model is to send out clothes they have on hand, not go on a shopping expedition just for one person. I haven’t seen any pictures of people receiving items that would fit the styles they say they cater to (ie. Edgy, Romantic, etc.) Every picture I’ve seen is of something that’s either preppy or classic.

    In summary, this is a service for people who either hate to/can’t shop or find their personal style meshes well with the clothes other people have reported. Someone who loves clothes isn’t likely to find Stitch Fix able to match personal style or find unique pieces. For example, they have a tendency to send out staples even though these are easy to find. I wanted the service to send me things I couldn’t get; not things that I can easily buy.

    Looking across the web, I see very little variation in the clothes given to different people. Their business model is to send out clothes they have on hand, not go on a shopping expedition just for one person. I haven’t seen any pictures of people receiving items that would fit the styles they say they cater to (ie. Edgy, Romantic, etc.) Every picture I’ve seen is of something that’s either preppy or classic.

    In summary, this is a service for people who either hate to/can’t shop or find their personal style meshes well with the clothes other people have reported. Someone who loves clothes isn’t likely to find Stitch Fix isn’t able to match personal style or find unique pieces.

    • I subscribed (back in December) to this because I don’t like to shop and I thought I might receive appropriate styles based on the personal information that I entered upon sign-up. However, I never received my first shipment. When I inquired about it Customer service said there was something wrong with my payment info and that I was sent notices about this. I in fact never received any notices and had checked both email and spam daily. I went to website and reviewed my payment info. There was nothing wrong with it but I re-entered the info anyway. I was then told my next shipment would be February 5th. Again, nothing. Again I contacted Customer service. This time no reply from customer service other than to say “check your spam”. Funny how I get all their email ads and customer service email, but nothing else. In the mean time I started looking at posted reviews. I found that women seemed to be very pleased, with some really unattractive clothes. What I have seen so far certainly doesn’t impress me at all and I guarantee that if i had received the clothes I saw in reviews, it all would have been sent back. Maybe I should be glad that they can’t seem to get my account straight.

  2. I just got my first stitch fix this week! I was amazed at how close the style and fit actually were! I had a cardigan, sheer shirt, emerald green tie , long sleeve striped shirt and jeans. I kept two out of 5 items and am looking forward to next month!

  3. Love Stitch fix and I’m like you I want these to be my favorite items in my closet! I had my first fix a few weeks ago and kept one item. I’m getting my next fix next month and hope to keep more!

  4. I love stitch fix and although I would never have thought to buy or even try on the things they sent, when I did put them on I loved them. I love the maxi dress they sent but it didn’t look good on me for my figure. I would use them again. I love the fact that they send things I would never think to look at and everything fit really well. I love them much better then I-Ella because I get more things for my money and they really seem to listen to what I do and don’t want. I used I-Ella once then warned everyone I know not to try it. But stitch fix is one I tell everyone to try, you really cant go wrong with them !!!

  5. I really like the striped open cardigan and the shirtdress. The emerald top is really pretty…I would pair that top with some dark jeggings/skinny jeans and some nice flats for Fall..even a nice scarf with it would be really nice!
    I have to check out their website!

  6. Oh, I forgot to add I like checking out Pop Basic’s monthly micro collections but so far nothing has really struck me enough to buy. Love the concept though.

  7. Love your review! I’ve liked Stitch Fix, Tog + Porter (about the same price range as Stitch Fix), Golden Tote (which is a nice lower price point option), Elizabeth & Clarke (for work shirts/to wear under a blazer), I-Ella…I’ve been wanting to try Cake Style but they are sooo outside my budget range. I used to buy from Style Mint but picking out your own shirt doesn’t really give it a stylist-picked-this-out-for-me feel–especially since they expanded their selection (I actually liked it better when they only offered 4 new shirts to choose from a month because it felt more “curated”).

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